Crisis Clinician

Bay Cove Human Services, Inc.; Boston (MA); On-site; USD 43,000 - 50,000; Full time

Job summary

Bay Cove Human Services is seeking a Crisis Clinician to provide direct crisis services in Boston. The role involves on-site assessments, treatment planning, engagement in services, and coordination with community resources to support safety and recovery.

Ideal candidates hold a Master’s degree in a mental health field with license preferred and have experience in emergency services, documentation, and collaboration with partners. Evening/night flexibility may be required in a 24/7 program.

Qualifications

• Master’s level clinician with license preferred and at least 3 years in mental health.
• Ability to assess emergencies and de-escalate crises safely.
• Strong documentation and verbal communication skills.

Responsibilities

• Provide on-site crisis assessments and treatment planning.
• Engage individuals in services and coordinate with community resources.
• Document assessments and interventions per Bay Cove standards.
• Support CCS unit coverage and lead or assist in groups when needed.
• Work with partners and family to plan safe dispositions.

Skills

Crisis intervention

Assessment skills

Documentation skills

Communication skills

Driver's license

Education

Master's degree in a mental health field

Licensed clinician (preferred)

Tools

Windows

Word

Google Workspace

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

Job Summary

Bay Cove’s Boston based crisis services are operated through a subcontract and in partnership with Boston Medical Center and are an integral component of BMC’s operation of the Boston Community Behavioral Health Center. The Crisis Clinician provides direct services to youth and adults in crisis. This Clinician assesses each person’s needs for services and develops a treatment plan that best ensures their safety and optimizes their effective resolution of the crisis. They facilitate the person’s engagement or re-engagement in behavioral health services through referral to community based services that are consistent with the person’s needs and preferences. This position contributes to Bay Cove’s mission by working effectively with clients, family members, police, and community partners in a professional, hopeful, and respectful manner to ensure that client’s needs are being met. This is a non-exempt position.

Supervisory Responsibilities

Clinical Interns as required

Essential Functions of the Position

• Works as part of the Mobile Crisis Intervention program that provides on site assessment and support, as well as mobile capacity to conduct assessments and treatment plans for youth and adults who are in crisis in a comprehensive manner attending to their safety and needs.
• Assists the person in crisis with engagement or reengagement in needed services, utilizing community based health, behavioral health, and social services that will alleviate the presenting crisis.
• Works with the person in crisis and their support network to fortify their strengths and coping skills.
• Knowledgeably incorporates person centered and evidence based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each client’s assessed readiness and expressed interest in order to support long-term recovery.
• Provides coverage to the Community Crisis Stabilization (CCS) unit as needed conducting admission assessments, brief crisis intervention, and individualized risk management/safety planning.
• When assigned to the CCS for coverage, the clinician will oversee the delivery of therapeutic groups on the CCS as leader, co-leader, or observer.
• Provides brief treatment and support until requisite community services can be accessed in order to minimize reliance on acute inpatient services.
• Documents all assessments and interventions in accordance with program and Bay Cove standards.
• Provides services in a manner that is consonant with program, Bay Cove, and collaborative agencies’ standards, policies, and procedures.
• Performs all other duties and projects as assigned by their Supervisor.

Requirements for the Position

• Master’s level clinician, license preferred with a minimum of 3 years experience working in a mental health setting
• Demonstrated assessment and treatment skills in the provision of emergency services for youth and adults
• Demonstrated ability to de-escalate crises in a manner that ensures safety for all involved and provides for the best care and welfare of the person in crisis
• Able to assess needs and implement interventions in accordance with best practice standards for emergency care, crisis resolution, and recovery
• Ability to assess crisis emergency situations and address them with appropriate clinical treatment for clients
• Demonstrated knowledge of the evaluation process, including presenting problems, social, family, psychiatric, legal, and medical history. Capacity to effectively assess mental status, formulate a plan, and develop and implement an appropriate disposition for all clients
• Demonstrated ability to identify needs and strengths, assist in planning, implementing and evaluating care of individuals and their families in conjunction with an array of community resources
• Demonstrated professional verbal and documentation skills
• High degree of personal organization, attention to detail, and time management skills
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps
• Current Massachusetts Driver’s License and use of reliable personal vehicle for work related travel
• Due to nature of 24/7 programming flexibility to work evenings, weekends and holidays may be required
• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages
• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate: $31.87 (Master's/License Eligible) & $35.31 (Independent Licensure)

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