Crisis Center Therapist

RiverValley Behavioral Health; Santa Fe (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bilingual stipend available

Productivity bonus available

Optional Mobile Crisis on-call shifts

Job summary

New Mexico Solutions is seeking a Licensed Therapist to assess individuals in behavioral health crises, de-escalate acute situations, and craft treatment plans. The role collaborates with a crisis team to deliver coordinated services and participates in on-call coverage during nights and weekends.

The position emphasizes culturally competent care, comprehensive documentation, and engagement with diverse populations while supporting outreach and follow-up activities across settings.

Qualifications

• Master's degree in human services or health-related field.
• Current NM licenses: LMSW, LCSW, LPCC, LPC, LMHC, LPAT, or LMFT.
• Valid NM driver's license with access to a private vehicle.

Responsibilities

• Identify behavioral health and substance use factors contributing to crises.
• Provide culturally appropriate interventions and de-escalation.
• Develop safety and aftercare plans to prevent future crises.
• Coordinate with community providers for client care.
• Participate in on-call coverage per contract requirements.
• Deliver psychotherapy services (individual, group, family, couples) as needed.

Skills

Crisis assessment

De-escalation

Cultural competence

Documentation

Team collaboration

Education

Master's degree in human services or health-related field

Job description

The Licensed Therapist utilizes clinical skills to assess individuals experiencing behavioral health crises, identifying behavioral health components that have contributed to the crisis. They assist individuals and family members clinically in de-escalating the immediate crisis and developing a treatment plan to address those needs. They also work as a team with other crisis team staff to provide coordinated services. This position participates in an on-call rotation on nights and weekends.

Available Schedules:

• 10:00 AM–8:00 PM, four days per week
• 12:00 PM–8:00 PM, five days per week

Additional Earning Opportunities:

• Bilingual stipend available
• Productivity bonus available
• Optional Mobile Crisis on-call shifts available

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Essential Functions:

Therapeutic Crisis Services:

• The ability to identify behavioral health and substance use components contributing to crisis situations/presentations.
• Providing culturally and clinically appropriate interventions to crisis situations including but not limited to, assessment for SI HI assessment, appropriateness for services, referral and level of care needs.
• Demonstrating ability to de-escalate immediate crisis, assess client needs, and develop treatment plans to address those needs.
• Ability to develop safety and after care plans to reduce future crisis.
• Coordinating and collaborating with community providers/entities related to client care.
• Participating in on-call coverage and responding to on-call incidents in a manner that meets contract requirements and timelines.

Clinical Service Delivery and Clinical Service Team Approach:

• Demonstrating the ability to recognize and identify symptoms of mental illness and substance use.
• Participating as a member of a multi-disciplinary team approach to treatment and recovery.
• Provide clinically appropriate psychotherapy services as dictated by the clinical needs of the client(s), to include individual, group, IOP, family and couples therapies, within the clinicians level of expertise. Seek out consultation and supervision as needed.

Outreach, Engagement, Follow-Up:

• Providing comprehensive outreach and follow up to all assigned individuals including contact attempts over the phone, in-person, in the home etc.
• Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations.

Cultural Competence and Diversity:

• Providing services that are person-centered.
• Providing services that are culturally relevant.
• Providing a non-judgmental, open, and welcoming approach to diverse populations.

Documentation:

• Documenting all services provided within expected time frames.
• Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations.
• Documenting all services provided in a manner that is person-centered and meets quality improvement goals.

Efficiency and Productivity:

• Demonstrating excellent organizational skills.
• Demonstrating effective use of time management techniques.
• Demonstrating the use of effective engagement skills.
• Consistently meeting established productivity standards.

Staff Development Activities:

• Participating in and completing all required trainings in an accurate and timely manner.
• Identifying and requesting training or skill enhancement opportunities.
• Engaging in cross-training activities with other team members.
• Attending and participating in required meetings and supervision sessions and implementing supervisory feedback in work performance.
• Demonstrates the ability to apply supervisory recommendations to work performance.

Other:

Completes other administrative support duties and special projects as developed and assigned.

Qualifications

Education and Experience:

• Masters degree in human services or health-related field (including, but not limited to counseling, social work, psychology, etc.)

Licensure/Certification:

• Must possess one of the following New Mexico licenses: Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LPCC), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), Licensed Professional Art Therapist (LPAT), or Licensed Marriage and Family Therapist (LMFT).
• Independent licensure and LADAC preferred.
• Any candidate whom can meet state requirements to provide clinical services within their field will be considered.
• Must possess a valid drivers license and have access to a private vehicle for day-to-day job performance