Crisis Care Coordinator

Piedmont Community Services; Martinsville (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

HSA / FSA options

Paid time off

Holidays

Life insurance 2x salary

VRS retirement match

EAP

Job summary

Piedmont Community Services in Martinsville, VA is seeking a full-time Care Coordinator to triage crisis calls, connect individuals and families with the right services, and coordinate information flow among the crisis team and care settings.

The role requires a bachelor's degree in human services (preferred) and at least one year of experience in behavioral health or medical settings, plus a valid driver’s license. Shifts are Thursday through Saturday, 7 am–7 pm.

Qualifications

• Bachelor's degree in human services preferred.
• One year experience in behavioral health or medical setting preferred.
• Valid driver's license required.

Responsibilities

• Triage incoming phone calls in crisis situations.
• Link individuals and families to team members for services.
• Inform involved parties of status of individuals receiving or needing care.
• Facilitate discharge to higher or lower levels of care as directed by Crisis Clinician.

Education

Bachelor's degree in human services

Job description

Help provide compassionate care when it matters most – join our Crisis services team!

Full-time position to coordinate care provided to individuals experiencing a behavioral health crisis at The Lighthouse. This position will triage incoming phone calls, link individuals and families to team members for services and ensure that all parties are informed of the status of individuals receiving or needing care at The Lighthouse, the emergency department and local jails. Care Coordinators also facilitate discharge to higher or lower levels of care as determined by the Crisis Clinician. A bachelor's degree in human services is preferred along with one year experience in working in either a behavioral health or medical setting. Must have a valid driver's license. Shifts for this position are Thursday, Friday and Saturday from 7 am to 7 pm.

Compensation, Benefits, Perks:

• Earn a Salary based on your education and experience as it relates to the position
• Be compensated for Licensure Incentives for LPC, LCSW, CSAC
• Acquire additional training / certification related to the position to help grow your career in a supportive, mission-driven environment
• PCS' outstanding Benefits Package is included
• Generous paid time off package including 14 Paid Holidays + 1 Floating Holiday of your choice
• Employer contribution to Health Insurance
• Dental, Vision, Supplemental Insurance, and HSA / FSA options
• Wellness Program, Employee Discounts, Employee Assistance Program, Community Engagement opportunities
• VRS VA Retirement with Employer Percentage Match
• Paid Life Insurance 2x your Salary
• Opportunity to serve your community and transform lives!

Piedmont Community Services, nestled in the foothills of the beautiful Blue Ridge Mountains, helps people, families, and our community to improve their quality of life, mmaking the most of available resources to offer a full range of behavioral health and developmental services, from prevention and treatment to education and support. Join our team and help provide compassionate care when it matters most.

Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.