Crisis Care Coordinator

MultiCare; Lakewood (WA); On-site; USD 41,000 - 61,000; Full time

Job summary

MultiCare’s Greater Lakes Mental Health division seeks a Crisis Care Coordinator to provide follow-up services for individuals in crisis and coordinate referrals to community resources to stabilize and mitigate future crises.

The role involves risk assessment, care coordination across systems, and collaboration with law enforcement and co-responders to divert from incarceration or unnecessary ER visits.

Qualifications

• Bachelor’s degree in social sciences, mental health or related field is required.
• Master’s degree preferred.
• ACCR credential must be applied for within 30 days; LMHCA credential may substitute.

Responsibilities

• Provide follow up services for individuals seen in crisis.
• Coordinate referrals and warm hand-offs to appropriate community services.
• Conduct risk assessments and ensure linkage to services.
• Collaborate with law enforcement and other first responders to educate.

Education

Bachelor’s degree in social sciences, mental health or related field

Master’s degree preferred

ACCR credential or LMHCA substitution

Job description

**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE:** 1.0, **Shift:** 10 hour shifts, daytime, **Schedule:** Monday through Thursday. Candidates must pass a background check with the Lakewood Police department to be offered this position. Candidates also have to have a valid driver's license in Washington state.**Position Summary**The Crisis Care Coordinator is responsible for providing follow up services for individuals seen in crisis and helping coordinate referrals and warm hand offs to appropriate services in the community to help stabilize and/or mitigate future crisis The incumbent provides direct assistance in gaining access to services; coordinates care within and across systems; ensures linkage to appropriate services; conducts assessment of the eligible recipient to determine service needs; evaluates and completes a risk assessment; collaborates with law enforcement and other first responders to educate; works closely with all member of the crisis team and co-responders to help divert individuals from incarceration or unnecessary visits to the emergency department.**Requirements:*** Bachelor’s degree in social sciences, mental health or related field required; Master’s degree preferred* Washington State **Counselor Agency Affiliated Registered (ACCR)** credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, OR a **Mental Health Counselor Assoc (LMHCA)** credentialed with Washington State may be substituted for the AAC* Current Washington state driver’s license* Minimum two (2) years of experience preferred* Proof of a safe driving record (which meets established MultiCare Standards) obtained by a motor vehicle report from the appropriate state* Must be approved, have clearance, and pass additional background checks from correctional facilities and jails that make referrals to crisis team and agree to annual background checks**About Greater Lakes Mental Health** Greater Lakes Mental Health is part of MultiCare’s Behavioral Health Network, serving more than 10,000 individuals across Pierce County each year. Providing mental health and substance use disorder treatment for adults, children and families with Medicaid coverage, Greater Lakes operates six convenient locations, including a 16-bed inpatient facility for voluntary and involuntary care. With experienced teams and robust training, caregivers help deliver recovery-oriented, trauma-informed care. **Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life. **Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $30.40 - $43.75 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.