Crisis Bed Shift Supervisor- Part-time / On Call

DELAWARE GUIDANCE SERVICES FOR CHILDREN

Lewes (DE)

On-site

USD 28,000 - 36,000

Full time

2 days ago

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Job summary

Delaware Guidance Services for Children and Youth, Inc. seeks a Crisis Bed Shift Supervisor to oversee the Crisis Bed Program during shifts in Lewes, DE. The role encompasses direct client care for children and adolescents with complex behavioral health needs and supervision of Crisis Bed Mental Health Technicians.

You will monitor milieu, lead staff, complete documentation from intake to discharge, and ensure safety and high-quality care within a trauma-informed framework.

Qualifications

Bachelor’s degree from an accredited school in social work, psychology, or a related Social or Human Services field.
Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses.
Experience working in an inpatient or residential/group home setting.
Supervisory experience.
Bilingual skills are a plus.

Responsibilities

Oversee Crisis Bed program space during assigned shift and provide direct client care.
Lead admission with vital signs, safety checks, unit orientation.
Implement person-centered plans and ensure supports for each client.
Deliver trauma-informed interventions to maintain safety and build skills.
Create a therapeutic, engaging milieu to achieve high patient satisfaction.
Maintain professional, trauma-informed interactions with children, families, and stakeholders.

Skills

Clinical leadership

Crisis intervention

Risk assessment

Documentation

Team supervision

Communication

Safety

Education

Bachelor's degree in social work/psychology or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PRN or on-call Professionals Lewes, DE, US

8 days ago Requisition ID: 2111

Salary Range: $23.00 To $23.00 Hourly

Summary/objective

Under the supervision of the Lead Crisis Bed Shift Supervisor, the Crisis Bed Shift Supervisor is responsible for providing oversight of the Crisis Bed Program service space during their assigned shift. They will also provide a variety of direct client care duties and unit support functions to children and adolescents with a wide variety of psychological and emotional problems (ie. aggressive and defiant behavior due to problems with emotion regulation, suicidal/homicidal ideation, plans, or attempts, family conflicts, etc.) to ensure the safety and wellbeing of clients in a Crisis Bed setting. The Crisis Bed Shift Supervisor is dedicated and committed to delivering high-quality, compassionate, and therapeutic client care. In addition, the incumbent is responsible for documentation of milieu and case management services provided from intake through discharge.

Essential functions:

Clinical Role in Crisis Bed Setting:

Completes initial assessment and documentation, including consent for treatment, for clients upon admission to the Crisis Bed
Assist in the admission process, including obtaining vital signs, safety search of patients and personal belongings, and orienting new patients to the unit and their program
Implement a person-centered plan as identified, assist each individual in meeting the outcomes identified in the approved plan, and assure applicable supports are provided for each client
Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem solving, communication, and relationship conflicts
Create an engaging unit milieu to maintain a therapeutic and safe environment with a goal to achieve high patient satisfaction
Use critical thinking and risk management skills when connecting with clients in Crisis Bed
Understand warning signs and risk factors associated with suicide risk and risk of harm to others
Maintain professional, trauma-informed, and empathetic interactions during interactions with children, families, and stakeholders
Develop comprehensive skills providing support for children and youth in Crisis Bed

Functional Role in Crisis Bed Setting:

Provides leadership, coaching, and supervision for all staff on assigned shift
Responsible for monitoring the administrative needs of an assigned shift including utilization and capacity management, supplies, meals, and maintenance requirements
Work respectfully and cooperatively together as a unified team member in a professional manner with other Crisis Bed staff, families, and community members
Assume responsibility for professional development of self and contributes to and assists with the professional development of others
Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy

Case Management:

Assure electronic documentation and verbal shift reports, are completed accurately and timely before the end of each shift
Communicate with appropriate stakeholders to maintain a systems-based approach

General Responsibilities:

Uphold professional standards of treatment and the mission of the organization
Maintain a quality code of conduct, ethics and professionalism
Provide goal-directed and team-oriented services
Communicate effectively and professionally with all stakeholders
Assure compliance with all policies and procedures and licensing regulations
Must successfully complete all agency required training within 30 days of employment and maintain timely applicable certification
Must successfully complete refresher trainings within the identified timeframes
Reliability & Flexibility
Customer Service
Written and Verbal Communication
Collaboration and Teamwork
Crisis Intervention and Risk Assessment

Supervisory responsibilities: Supervises Crisis Bed Mental Health Technicians

Work environment:Lewes, DE

Physical Demands:

This position involves physical interventions, including the potential use of holds, and may require the ability to lift, carry, and assist clients as needed. The successful candidate must be physically capable of responding to challenging situations in a safe and controlled manner
Frequent walking, standing, twisting, bending, squatting
Proficient auditory and visual skills

Travel required:Travel for specific tasks

Bachelor’s degree from an accredited school in social work, psychology, or a related Social or Human Services field
Valid driver’s license and satisfactory driving record
Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses
Experience working in an inpatient or residential/group home setting
Supervisory experience

EEO:

Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary/objective

Essential functions:

Clinical Role in Crisis Bed Setting:

Completes initial assessment and documentation, including consent for treatment, for clients upon admission to the Crisis Bed
Assist in the admission process, including obtaining vital signs, safety search of patients and personal belongings, and orienting new patients to the unit and their program
Implement a person-centered plan as identified, assist each individual in meeting the outcomes identified in the approved plan, and assure applicable supports are provided for each client
Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem solving, communication, and relationship conflicts
Create an engaging unit milieu to maintain a therapeutic and safe environment with a goal to achieve high patient satisfaction
Use critical thinking and risk management skills when connecting with clients in Crisis Bed
Understand warning signs and risk factors associated with suicide risk and risk of harm to others
Maintain professional, trauma-informed, and empathetic interactions during interactions with children, families, and stakeholders
Develop comprehensive skills providing support for children and youth in Crisis Bed

Functional Role in Crisis Bed Setting:

Provides leadership, coaching, and supervision for all staff on assigned shift
Responsible for monitoring the administrative needs of an assigned shift including utilization and capacity management, supplies, meals, and maintenance requirements
Work respectfully and cooperatively together as a unified team member in a professional manner with other Crisis Bed staff, families, and community members
Assume responsibility for professional development of self and contributes to and assists with the professional development of others
Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy

Case Management:

Assure electronic documentation and verbal shift reports, are completed accurately and timely before the end of each shift
Communicate with appropriate stakeholders to maintain a systems-based approach

General Responsibilities:

Uphold professional standards of treatment and the mission of the organization
Maintain a quality code of conduct, ethics and professionalism
Provide goal-directed and team-oriented services
Communicate effectively and professionally with all stakeholders
Assure compliance with all policies and procedures and licensing regulations
Must successfully complete all agency required training within 30 days of employment and maintain timely applicable certification
Must successfully complete refresher trainings within the identified timeframes

Competencies/ Capabilities:

Reliability & Flexibility
Customer Service
Written and Verbal Communication
Collaboration and Teamwork
Crisis Intervention and Risk Assessment

Supervisory responsibilities: Supervises Crisis Bed Mental Health Technicians

Work environment:Lewes, DE

Physical Demands:

This position involves physical interventions, including the potential use of holds, and may require the ability to lift, carry, and assist clients as needed. The successful candidate must be physically capable of responding to challenging situations in a safe and controlled manner
Frequent walking, standing, twisting, bending, squatting
Proficient auditory and visual skills

Travel required:Travel for specific tasks

Minimum qualification:

Bachelor’s degree from an accredited school in social work, psychology, or a related Social or Human Services field
Valid driver’s license and satisfactory driving record

Preferred qualification:

Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses
Experience working in an inpatient or residential/group home setting
Supervisory experience
Bilingual

EEO:

Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

About Delaware Guidance Services

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.

Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.

Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth

Why Work at Delaware Guidance Services?

DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: