Crisis Assessment Clinician

Oakland Community Health Network; Pontiac (MI); Vor Ort; USD 59.000 - 75.000; Vollzeit

Benefits dieser Stelle

On-call shifts

Zusammenfassung

Oakland Community Health Network seeks a Crisis Mental Health Clinician to perform immediate assessments and crisis intervention at walk-in crisis centers and local emergency rooms. You will coordinate with emergency services, document in the EHR, and advocate for client needs under supervision.

Role requires a Master’s degree in social work, psychology, or counseling and an unrestricted RN license. Bilingual abilities and strong communication are highly valued; work includes a 24/7 facility

Qualifikationen

• Master's degree in social work, psychology, counseling or related field.
• RN unrestricted license (unrestricted license).
• Certification in crisis intervention or trauma-informed care.

Aufgaben

• Conduct comprehensive mental health assessments at walk-in centers and ERs.
• Provide immediate psychological support and crisis intervention.
• Coordinate with emergency services including police and medical personnel.
• Facilitate referrals to appropriate providers and resources.
• Document all client interactions in the EHR.
• Offer support to families and caregivers.
• Manage high-stress situations and de-escalation.
• Advocate for clients’ needs and rights within the system.
• Develop plans of care with individuals/families and providers.

Kenntnisse

Crisis intervention

Emergency mental health

Bilingual or multilingual abilities

Interpersonal communication

EHR documentation

Teamwork

Problem-solving

Time management

Empathy

Ausbildung

Master's degree in social work, psychology, counseling, or related field

RN unrestricted license (unrestricted license)

Tools

EHR systems

Microsoft 365

Jobbeschreibung

This position works under the direct supervision of the Crisis Assessment Supervisor. The position conducts immediate mental health assessments and crisis intervention at walk-in centers and emergency rooms. Coordinates with emergency services, facilitates referrals, documents interactions in the EHR, supports families, manages high-stress situations, and advocates for client needs.
This is a 24/7 facility with shifts available across all hours. Compensation is based on experience.

Essential Functions

• Conduct comprehensive mental health assessments for individuals at the walk-in crisis center and local emergency rooms
• Provide immediate psychological support and crisis intervention
• Coordinate with emergency services, including police and medical personnel
• Facilitate referrals to appropriate providers and resources
• Document all client and collateral interactions in the EHR
• Offer support and training to family members and caregivers
• Manage and de-escalate high-stress situations effectively
• Advocate for clients’ needs and rights within the system
• Develop the plan of care in collaboration with the individual/family and the provider agency based on strengths, needs, abilities, and consideration of preferences, and provide individuals served with due process/second opinion, etc.
• Ensure that eligible individuals who are released or diverted from jail are successfully linked to the most appropriate level of care

Job Requirements and Qualifications

Education: Master's degree in social work, Psychology, Counseling, or a related field
Registered Nurse (RN)-unrestricted license

Licensure: Full or limited license

Training Requirements (licenses, programs, or certificates):

• Certification in crisis intervention or trauma-informed care

Experience Requirements:

• Previous experience in crisis intervention or emergency mental health
• Proficiency in using electronic health records (EHR) systems
• Bilingual or multilingual abilities
• Strong interpersonal and communication skills
• Knowledge of crisis intervention techniques and mental health assessment tools
• Basic understanding of community resources and referral processes

Job Specific Competencies/Skills:

• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Strong analytical and problem-solving skills
• Ability to remain calm and focused under pressure
• Empathy and strong ethical standards
• Good documentation and record-keeping skills

Knowledge Requirements:

• HIPPA
• Microsoft 365
• Mental Health Code
• Medicaid Manual
• Regulatory compliance

Oakland Community Health Network’s Core Competencies:

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information

(Travel required, physical requirements, on-call schedules, etc.):

Day shift with on-call.

Must be available for meetings and events which may occur outside of standard office hours.

• Work performed primarily in a crisis center environment.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.