Criminal Justice Technician 1

Holland America-Princess (Holland America Dawson City Inn); Point MacKenzie (AK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible work schedules

On-site gym

Low-cost lunches

Parking

Job summary

The Goose Creek Correctional Center (GCCC) is seeking a Criminal Justice Technician 1 to join the Alaska Department of Corrections in Mackenzie Point, Alaska. You will handle grievances and support inmate services in a secure facility setting.

Join a team focused on safety, accuracy, and accountability, with opportunities to develop essential skills in correctional operations and inmate management within a minimum/medium custody environment.

Qualifications

• Attention to detail and accuracy in all tasks.
• Integrity and honesty in conduct and decision making.
• Flexibility to adapt to changing conditions.
• Strong computer skills with basic software.
• Excellent interpersonal and communication abilities.

Responsibilities

• Receiving and processing grievances following state policies.
• Answering inmate questions and reviewing inmate complaints and grievances regarding PREA issues.
• Providing informational pamphlets, contact numbers, and general information to inmates.

Skills

Attention to Detail

Integrity/Honesty

Flexibility

Computer Skills

Interpersonal Skills

Oral and Written Communication

Problem Solving

Job description

Job Description

The Department of Corrections, Division of Institutions is recruiting for a Criminal Justice Technician 1 at the Goose Creek Correctional Center (GCCC)

in Mackenzie Point, Alaska.

Watch Alaska DOC's video here:

DOC Extended Cut.mp4 (vimeo.com)

What You Will Be Doing:

• Receiving and processing grievances strictly by following criteria set by the State of Alaska and facility policies.
• Answering inmate questions, reviewing inmate complaints and grievances regarding all PREA issues.
• Ensuring informational pamphlets, contact phone numbers and general information is provided to the entire inmate population.

Our Mission, Values, and Culture:

The mission of the Alaska Department of Corrections is to promote public safety. Our division provides secure confinement, access to reformative programs, and offender management planning that promotes successful community reentry.

The Benefits of Joining Our Team:

When working for Goose Creek Correctional Center, you’ll be a vital part of a collaborative team, with opportunities for extensive learning about correctional settings and processes. In addition, we offer:

• Flexible work schedules – 4/10 schedules available based on facility needs.
• On-site amenities including a free on-site gym with locker rooms and showers for employee use only
• Low-cost lunches available 7 days a week
• Convenient parking in a well-lit & maintained lot with winter plug-ins and a scenic drive to work while avoiding the congested commute to Anchorage!

The Working Environment You Can Expect:

Goose Creek Correctional Center is a minimum/medium custody facility that houses up to 1500 inmates and employs over 350 staff. You will be working in an institutional setting with inmates daily.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Flexibility: Is open to change and new information; rapidly adapts to new information. changing conditions, or unexpected obstacles.

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Equivalent to those typically gained by:

Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.

Additional Required Information

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or admin