Criminal Justice System Specialist Manager 1

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The Commonwealth of Pennsylvania's Pennsylvania Commission on Crime and Delinquency seeks a Criminal Justice System Specialist Manager 1 to lead statewide initiatives strengthening victim services through data oversight, evaluation, and training. You will coordinate partners, shape programs, and steer major events to improve service quality across communities.

This role requires strong leadership, supervisory experience, and the ability to manage complex projects and partnerships.

Qualifications

• One year as Criminal Justice Systems Specialist Supervisor or equivalent Federal Government/ Commonwealth title.
• Four years of professional experience in criminal or juvenile justice, law enforcement, or victim services, including one year in a supervisory capacity, plus a bachelor’s degree.
• Three years of professional experience in criminal or juvenile justice, law enforcement, or victim services, including one year in a supervisory capacity, plus a master’s degree.
• Equivalent combination of experience and training.

Responsibilities

• Project Leadership: Manage statewide data collection, reporting, and outcomes initiatives.
• Training Oversight: Develop updated training materials, revise manuals, and provide technical support to agencies.
• Stakeholder Coordination: Work with statewide partners to review processes, recommend improvements, and strengthen victim service operations.
• Data Evaluation: Guide program analysis, select evaluation methods, and prepare reports for planning, monitoring, and policy development.
• Survey Management: Oversee statewide victim services surveys, collaborate with researchers, and ensure access to survey results.
• Conference Direction: Lead planning for bi-annual statewide conferences, coordinating logistics and workshop proposals.

Skills

Data oversight

Training oversight

Stakeholder coordination

Data evaluation

Survey management

Conference direction

Education

Bachelor’s degree in social/behavioral sciences/criminal justice

Master’s degree in social/behavioral sciences/criminal justice

Job description

The Criminal Justice System Specialist Manager 1 position with the Pennsylvania Commission on Crime and Delinquency offers an exciting opportunity to lead statewide initiatives that strengthen support for victims of crime. This role empowers you to shape innovative programs, elevate service quality, and enhance the effectiveness of vital services across communities. You will join forces with dedicated partners who share a strong commitment to making a real difference. This position provides inspiring opportunities for professional growth and meaningful contributions to public service.

This position leads statewide efforts that strengthen victim service programs through data oversight, evaluation, training, and major event coordination. The role requires strong leadership and skill in managing complex tasks, systems, and partnerships. As a Criminal Justice System Specialist Manager 1, you will perform the following duties:

• Project Leadership:Manage statewide data collection, reporting, and outcomes initiatives using the Efforts to Outcome software system
• Training Oversight:Develop updated training materials, revise manuals, and provide technical support to agencies throughout the Commonwealth
• Stakeholder Coordination:Work with statewide partners to review processes, recommend improvements, and strengthen victim service operations
• Data Evaluation:Guide program analysis, select effective evaluation methods, and prepare reports that support planning, monitoring, and policy development
• Survey Management:Oversee statewide victim services satisfaction surveys, collaborate with researchers, and ensure agencies can access and use survey results
• Conference Direction:Lead planning for bi-annual statewide conferences, coordinating logistics, schedules, and workshop proposal revie

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as Criminal Justice Systems Specialist Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of professional experience in criminal or juvenile justice, law enforcement, or victim services, which included one year in a supervisory capacity, and a bachelor’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• Three years of professional experience in criminal or juvenile justice, law enforcement, or victim services, which included one year in a supervisory capacity, and a master’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• You must pass a background investigation.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.