CRIMINAL JUSTICE COORDINATION - ASSESSMENT & INTAKE OFFICER, INTERMEDIATE

County-of-El-Paso,-T; El Paso (TX); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

County of El Paso seeks an Assessment & Intake Officer, Intermediate, to assist courts and stakeholders in determining indigency status and conducting public safety research on defendants.

The role provides accurate information to support bond decisions and involves complex data analysis, reporting, and collaboration with multiple agencies. This position requires bilingual communication and strict adherence to policies.

Competenze

• Bachelor’s degree in Criminal Justice or related field; two (2) years of full-time experience in casework or counseling with good interviewing skills
• Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Mansioni

• Works 24/7 rotating shifts as scheduled, including days, swings, and graves; conducts pre-release interviews, criminal histories, risk assessments, and indigence eligibility assessments for qualified defendants; works holidays and weekends as assigned
• Interviews individuals and collects information from collateral sources to determine eligibility; completes interview forms and documents; enters information into the county databases; evaluates client eligibility for services; makes appropriate referrals; completes all necessary paperwork, interviews, and forwards them for consideration and implementation; notifies appropriate stakeholders of status
• Analyzes records; completes missing data; updates reports; completes detailed criminal history information and summarizes information for reports.

Conoscenze

Interviewing skills

Data entry

Criminal history analysis

Casework & counseling knowledge

Bilingual (English-Spanish) preferred

Formazione

Bachelor’s degree in Criminal Justice or related field

Two years of full-time experience in casework or counseling

Strumenti

Windows

Microsoft Office

Descrizione del lavoro

Acceptable Experience and Education

Bachelor’s degree in Criminal Justice or a related field, and two (2) years of full-time experience in either casework or counseling with good interviewing skills;

Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates, Licenses, and other Requirements

Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

In order to access the County’s network and systems, a personal mobile smart device is required by the hire start date.

Essential Duties

• Works 24/7 rotating shifts as scheduled, including days, swings, and graves; conducts pre-release interviews, criminal histories, risk assessments, and indigence eligibility assessments for qualified defendants; works holidays and weekends as assigned;
• Interviews individuals and collects information from collateral sources to determine eligibility; completes interview forms and documents; enters information into the county databases; evaluates client eligibility for services; makes appropriate referrals; completes all necessary paperwork, interviews, and forwards them for consideration and implementation; notifies appropriate stakeholders of status;
• Analyzes records; completes missing data; updates reports; completes detailed criminal history information and summarizes information for reports.
• Conducts technical document analysis under strict timeframes and completes accurate and thorough reports for the courts and relevant attorneys.
• Performs complex research with attention to detail in order analyze and provide solutions for problems;
• Writes, types, or enters information into computers to prepare compilations of data, reports correspondence, or other documents;
• Types, scans, enters records, proofreads, and processes a variety of documents including general correspondence, reports, memos and statistical charts from rough draft, or verbal instruction, may compose routine correspondence;
• Maintains case files and records, ensures that they are current, accurate and complete prior to a scheduled date;
• Serves as a department representative to coordinate or confer with government officials or community groups on behalf of the client;
• Performs various clerical duties on a computer which may include data entry and processing; enters data regarding information on the eligibility status of clients;
• Verifies data collected from individuals as a part of determining eligibility and recommendations;
• Reviews daily jail population report to determine inmates who may qualify for release on personal bond;
• Identifies, screens, interviews, and verifies information provided by defendants and processes defendants for release; prepares bond release forms for approval by the courts;
• Analyzes the jail population, conducting daily reports, data entry and other related duties as assigned;
• Conducts other data entry and analysis as assigned;
• Coordinates with other departments or agencies to assure that assessment is successfully completed and any documentation properly managed;
• Works closely with Mexican Consulate in releasing Mexican nationals from the Detention Facility;
• Assists in the development and improvement of department procedures;
• Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
• Attends and participates in meetings, trainings, orientations, and information sessions;
• Stays abreast of new trends and innovations in the field;
• Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers;
• Maintains a high level of honesty, integrity, and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state, and federal laws or ordinances;
• Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
• Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and
• Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties

• Performs other related duties as assigned.
• Works weekends, graveyard, holidays, and rotating shifts as scheduled.
• May be required to act as on-call officer in detention facility on rotating basis.
• May be required to work a flexible schedule and more than 40 hours during the workweek.
• As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Summary of Position

The Assessment & Intake Officer, Intermediate, assists the El Paso County courts and relevant stakeholders in determining the indigency status of defendants and completing public safety research on defendants. The incumbent provides El Paso stakeholders with accurate and thorough information to enhance bond decisions. This designation is distinguished from the Assessment and Intake Officer classification by greater work complexity, broader work activities.

Organizational Relationships

Reports to: CJC Supervisor

Directs: This is a non-supervisory position

Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, Mexican Consulate, local, state, and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: interviewing concepts, principles, practices and techniques; modern office administration; legal terminology; business management practices and principles, loan grant and housing financing, loan and mortgage procedures and credit evaluation methods; principles and practices of contract administration; public and private grant resources; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products; community services and resources for this target population; social work in a corrections agency; casework and counseling principles; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: Learn the organization, procedures and operating of the County department to which assigned; detail oriented; learn various criminal records programs; effectively administer grant agreements; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; utilize judgment in adapting and applying existing guidelines; communicate in an orderly manner; make sound and well-founded decisions in an expeditious manner; understand and apply Agency policies in determining eligibility; be able to defend self against danger when performing duties at all times have mobility within an office and detention facility environment; be able to visually identify clients; be able to handle high levels of stress; be able to rationally prioritize tasks and exercise independent judgment in making decisions and recommendations; be able to initiate and maintain legible documentation on continual basis; be able to plan and execute work both independently and as a team member; display an ability to prioritize and manage several tasks; display a high degree of self-motivation; understand report writing and statistics; time management; operate personal computer using standard office operating software and general office equipment; prepare and maintain records; maintain filing systems; communicate effectively both orally and in writing; be dependable; schedule, and train; to deal with the public courteously and effectively; establish and maintain cooperative and effective relationships with those contacted during the course of work; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred;

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times; and,
• Maintain and enhance the County’s commitment to customer service excellence