Criminal Justice Community Corrections Specialist Team Lead

Intervention; Pueblo (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement program with company

Paid holiday, vacation and sick time

PSLF program

Shift differential for overnight/weekn

Job summary

Intervention, Inc. in Pueblo, CO is seeking a Community Corrections Team Lead to support daily security operations and client supervision. The role guides clients toward pro-social behavior while protecting staff and community safety, enforcing policies and coordinating with staff.

The position emphasizes training, reporting, and ensuring program adherence, with a focus on daily operations and shift coverage. A high school diploma and security/customer service experience are required.

Qualifications

• High school diploma or equivalent.
• 2 years customer service and/or security experience.
• At least 1 year experience as a CCS I or equivalent.
• Computer skills – basic data entry, reporting and communications from various software/databases.
• Ability to communicate effectively verbally and in writing.
• Ability to deescalate crises and maintain composure.

Responsibilities

• Support mission, values and Code of Conduct.
• Maintain confidentiality of client and company information.
• Plan, develop, implement, monitor and supervise assigned program/office.
• Train staff on a variety of topics as needed.
• Provide direction and guidance to staff and monitor policy compliance.
• Ensure daily operations run efficiently including staffing and coverage.
• Prepare disciplinary and incident reports accurately and timely.
• Monitor client safety and behavior; respond to emergencies as appropriate.

Skills

Customer service

Security experience

CCS I experience

Data entry

Reporting

Policies and procedures

Written communication

Education

High school diploma or equivalent

Tools

Data entry

Reports generation

Software/databases

Job description

Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

Do you want to make a difference and change lives EVERY DAY? Do you have what it takes to be a positive influence on people in the criminal justice system? Are you looking for an entry level position to get your foot in the door?

Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day!

• RESPECT
• INTEGRITY
• SERVICE
• EMPATHY
• UNDERSTANDING
• PROFESSIONALISM

Intervention offers:

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program
• Shift differential for overnight and weekend hours

Title: Community Corrections Team Lead
Pay: $21.22 - $24.40/hr (based on shift differential)
Location: Pueblo, CO
Hours: 3-11:30pm

OVERVIEW

Assists in day-to-day operations of Security office. Guides clients toward pro-social behavior and protects the safety of the staff, clients and community at large through monitoring and enforcing policies, rules and regulations with residential, non-residential and out client services clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.
• Complete and meet all responsibilities and expectations of Community Corrections Specialist.
• Serve as resource to other staff regarding procedures and standards.
• Act as change agent in the implementation of new practices, including modeling desired behavior and training and coaching staff.
• Assist in the planning, development, implementation, monitoring and supervision of assigned program/office.
• Train staff as needed on variety of topic areas.
• Provide direction and guidance to other staff on routine and non-routine assignments, monitor compliance with policies, procedures and standards.
• Assist management in hiring process as required.
• Provide timely and accurate input and feedback to manager on performance of staff, address issues as appropriate.
• Assist in ensuring daily operations run efficiently, including but not limited to scheduling staff, assigning work, and providing coverage.
• Complete variety of administrative tasks such as compiling and entering data, creating reports.
• Educate new clients on facility policies, rules and regulations and complete program orientation.
• In accordance with Intervention policy, procedures and values ensure that clients are adhering to facility rules and regulations.
• Support, educate and train clients and staff on appropriate safety and security procedures.
• Communicate incidents, issues and other relevant information accurately and timely to appropriate staff through recording entries into computer system, facility/department log and/or personally as appropriate.
• Review facility/department log and other communication systems at least once daily to keep informed of issues.
• Conduct internal and external rounds per standards, throughout the facility to ensure safety and monitor compliance with policies.
• Monitor facility and client population for improper conduct or unauthorized persons inside facility, investigate and take appropriate action.
• Report client violations timely and appropriately. Investigate violations as directed.
• Support and enforce behavioral guidelines/sanctions for acceptable and unacceptable behaviors.
• Provide customer service to all visitors and assist them to authorized areas.
• Respond to emergencies as appropriate.
• Report any decisions or problems that occur to the Supervisor.
• Establish and maintain a professional working relationship with clients and outside referral sources.
• Prepare disciplinary and incident reports accurately, legibly and completely and according to standards prior to the end of shift.
• Monitor clients movement in and out of the facility, ensure they all sign in/sign out appropriately.
• Conduct phone and on-site monitoring of clients at work and in the community per policy and procedure.
• Document client room/bed assignment changes.
• Monitor testing of clients through urinalysis and breathalyzer.
• Perform pat searches, facility inspections and room searches to inspect for contraband and ensure clients are adhering to policies.
• Conduct the required headcounts per shift, visually verifying and documenting location of all clients.
• Monitor client medication by documenting medications, and storing and disbursing according to prescribed dosage and time frame.
• Contact and properly file escape reports with appropriate authorities.
• Collect and secure property of escapees/terminated clients.
• Complete and fax DOC counts daily as required.
• Accept deposits, issue receipts to clients and secure payment in security office safe.
• Supervise clients’ visitors; sign visitors in and out through the security office.
• Coordinate meals through sign-up process and monitor dining hall during mealtimes.
• Retrieve and release property to authorized pick-up person.
• Assign and monitor chores as required.
• Follow all safety rules and procedures.
• Complete all paperwork and documentation accurately and in a timely fashion.
• Attend staff meeting monthly, CCS staff meetings and other required meetings as scheduled.
• Attend required trainings and apply skills and knowledge.
• Regular and predictable attendance, flexibility in schedule/shift changes.

MINIMUM QUALIFICATIONS

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent.
• 2 years customer service and/or security experience.
• AND at least1 year experience as a CCS I or equivalent.

QUALIFICATIONS

• Computer skills – Basic ability to enter data, generate reports and create communications from variety of software programs and databases.
• Demonstrated understanding of and ability to appropriately apply policies and procedures in a community corrections setting.
• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm and deescalate stressful or crisis situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and have ability to access state criminal databases.
• Ability to walk about a multi-floor building quickly and frequently.
• Abilityto lift and move furnishings while conducting searches.
• Ability to lift and carry items weighing up to 25 lbs.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Deadline: Open until filled

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