Criminal Justice Case Manager

MHC Mental Health Cooperative, Inc.; Nashville (TN); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Mental Health Cooperative, Inc. in Nashville, TN is seeking a Care Manager I to provide case management for the Criminal Justice Liaison program. The role supports consumers with serious mental illness and coordinates with multiple providers. Base pay is $41,000 with additional incentives for language skills and behavioral health experience.

Strong coordination and documentation will be essential, with mileage reimbursement available and adherence to program requirements.

Qualifications

• Bachelor’s degree in health-related field such as counseling, psychology, social work or related behavioral health field.
• Criminal justice degree holders must have 15 college-level hours in behavioral health.

Responsibilities

• Identify and engage consumers who are seriously mentally ill in the Criminal Justice System.
• Develop community resources and coordinate existing resources for this population.
• Meet with identified service providers to educate them about the Organization’s programs.
• Monitor progress of consumers’ legal cases and conduct follow-up to ensure resources meet needs.
• Assist with referrals and linkage to community resources and advocate for consumers.

Skills

Team oriented

Recovery focused

Time management

Organization

Flexibility

Customer service

Communication

Education

Bachelor’s degree in health-related field

Criminal justice degree with 15 hours behavioral health coursework

Tools

TNWITS system

Job description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Care Manager I
Schedule: Mon-Fri, 8:00a-4:30p
Salary: $41,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.

Position Summary: Provide case management services to consumers with mental illness who are receiving services through the Criminal Justice Liaison program funded under the TN Department of Mental Health and Substance Abuse Services. The position responsibilities for this Criminal Justice Case Manager are in conjunction with the position responsibilities of the Criminal Justice Liaison(s) for the regions served.

Position Responsibilities

• Proactively identify and engage consumers who are seriously mentally ill (SMI) in the Criminal Justice System.
• Identify service providers in various organizations, institutions and agencies serving or having contract with SMI consumers.
• Develop community resources and coordinate existing resources for this population.
• Meet with identified service providers to educate them about the Organization’s programs and to solicit their assistance in identifying consumers who would benefit from the program.
• Monitor progress of consumers’ legal cases and conduct follow up activities to ensure that resources continue to meet the individualized need of the consumer.
• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
• Conduct follow-up activities with consumers when released from jail into the community programs and services to ensure successful integration into the community from incarceration.
• Complete all paperwork necessary, including imputing information into the TNWITS system.
• Provide consultation to Outpatient Care Managers and other mental health providers regarding assessment evaluations, as needed.
• Inform program personnel and/or community of trends, issues and concerns.
• Ensure program protocols/policies and procedures are carried out.
• Submit monthly and quarterly reports to TDMHSAS as indicated in grant requirements.
• Provide support and consultation for Care Managers with consumers in crisis situations.
• Ensure consumers are provided efficient transitions within the Agency and in the community.
• Assist Outpatient Care Managers and other staff with referral and linkage to community resources and advocate for consumers when necessary.
• Attend Court staffings and treatment team meetings to provide up-date and recommendations for Consumers.

Other Responsibilities

• Responsible for attending all mandatory in-services, continuing education and annual health requirements.
• Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director.
• Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator.
• Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.
• Provide leadership to others through example and sharing of knowledge/skill.
• Follow all policies and procedures set by the Organization.

Essential Skills and Experience

• Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
• Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.

Essential Requirements for the Position

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Transportation That Seats 4 People
• Cell Phone
• Core Competencies: Team Oriented Recovery Focused Time Management/Organization Flexibility Customer Service Communication
• Reporting to this Position: None

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate.

BENEFITS

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts
• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state-of-the-art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non-profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population. To learn more, visit our website: https://www.mhc-tn.org/about-us/