Criminal Background Check Researcher

Vertical Screen, Inc.; Warminster Township (Bucks County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K plan with company match

Flexible spending accounts

Paid time off

Paid holidays

Paid training program

Job summary

Vertical Screen, Inc. is hiring a Global Researcher to conduct international background checks for clients across 245+ countries. The role involves education/employment verifications, and other checks, with a focus on accuracy and efficiency.

The position is on-site in Warminster, PA, with shifts at 6:00 AM – 2:00 PM, 7:00 AM – 3:00 PM, or 8:00 AM – 4:00 PM; bilingual candidates are strongly desired, especially with French proficiency, though non-bilingual applicants are welcome.

Qualifications

• Fluency in French or another language besides English preferred.
• Excellent verbal, written, telephone and interpersonal communication skills.
• Proficiency in Microsoft Office.
• Detail-oriented with the ability to manage multiple tasks or projects.
• Excellent prioritization, research and time management skills with the ability to work independently.
• Ability to maintain confidential and time sensitive information.
• Schedule flexibility to accommodate the needs of international vendors and clients.

Responsibilities

• Verify background information for employment and applicant screening purposes; research via phone, mail, or email.
• Follow up on research requests with vendors to meet turnaround times.
• Coordinate with internal teams for country-specific documentation and questions.
• Ensure client satisfaction with international services, turnaround times, and quality of results.
• Assist in establishing procedures and vendor search guidelines.
• Uphold corporate security policies and safeguard data.

Skills

French language

Communication

MS Office

Detail oriented

Time management

Confidentiality

Education

High school diploma

Tools

Vendor databases

Job description

About Us

Think background checks are boring? Think again. At Vertical Screen, we’re the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world’s leading applicant screening firms - but we’re not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government.

We’re proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We’re a team of kind, collaborative professionals who genuinely care about what we do - and about each other.

Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day.

Job Description

Global Researchers conduct an interesting variety of international background checks on behalf of our clients’ applicants in over 245 countries throughout the world. These checks include, but are not limited to, employment, education, criminal record, credit, professional licensing, and directorship checks. It is an exciting position which affords the opportunity to interact with and gain knowledge about the world around us.

We are seeking a representative who is willing and able to utilize their international education and experiences on a daily basis. It is preferred, but not required, that applicants fluently speak and read/translate for business purposes in a language besides English. Bilingual candidates are strongly desired, especially those with proficiency in French. However, those without language capabilities will be considered as well.

This is a full-time, on-site position located in Warminster, PA. We are seeking candidates available for the 6:00 AM - 2:00 PM, 7:00 AM - 3:00 PM, or 8:00 AM - 4:00PM shift.

This position pays $16.00/hr.

Responsibilities

Verification of background information for employment and applicant screening purposes. Research is completed via phone, mail, or email, and may involve contacting vendors and using vendor databases. Information to be verified on a daily basis may include but is not limited to:

• Education verifications
• Employment verifications
• References
• Court and/or police records/police clearances
• Credit checks
• Government databases
• Motor vehicle records

Research support and follow up:

• Follow up on research requests with vendors so that requests are completed within the estimated turnaround time.
• Follow up with internal research and support departments for country-specific required documentation and questions regarding search procedures.
• Work with coordinator to ensure that client satisfaction with international services, turnaround time, and quality of results are at highest levels.
• Work with all research areas to ensure that efficient international research is being conducted.
• Assist in the establishment of procedures, work instructions, and implementation of international vendor searches.
• Uphold all corporate security policies and procedures. Ensure that daily activities support safeguarding of client and corporate data and resources.

Required Skills

• Fluency in French or another language besides English preferred
• Excellent verbal, written, telephone and interpersonal communication skills
• Proficiency in Microsoft Office
• Detail-oriented with the ability to manage multiple tasks or projects
• Excellent prioritization, research and time management skills with the ability to work independently
• Ability to maintain confidential and time sensitive information
• Schedule flexibility to accommodate the needs of international vendors and clients

Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

Additional Information

All candidates are subject to a drug test and a background screening.

Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.