Cricket Wireless (Sales Advocate)

Western Capital Resources Inc; Brainerd (MN); On-site; USD 29,000 - 38,000; Full time

Job summary

A leading retail company in Brainerd, Minnesota is looking for a Retail Sales Advocate to sell no-contract wireless products and provide exceptional customer service in a fast-paced environment. The ideal candidate will have a strong sales orientation, communication skills, and the ability to multi-task effectively. This full-time role requires working flexible hours, including weekends and holidays, to support outside sales events and promotions. Competitive salary based on experience offered.

Qualifications

• Proven customer service skills are a must.
• Sales experience is highly valued.
• Ability to work in a fast-paced environment.

Responsibilities

• Sell no-contract wireless phones and service plans.
• Deliver outstanding customer service.
• Participate in outdoor sales events or promotions.
• Maintain store appearance and perform daily procedures.
• Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Skills

Customer service skills

Sales-oriented

Ability to multi-task

Strong communication skills

Job description

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates

• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations
• Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

GENERAL DUTIES

• Understand customers' needs and help them discover how our no contract products meet those needs.
• Possess a competitive spirit and desire to meet and exceed sales goals.
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

Job Type: Full time

Salary: Based on experience

COVID-19 considerations

To provide a safe work environment to our employees and customers we have hand sanitizer, plastic dividers and masks.