Crew Trainer

Macungie McDonald's; Lower Macungie Township (Lehigh County); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Macungie McDonald's is hiring at the restaurant level to join a fast-paced team. This role offers flexible scheduling and potential for growth while delivering great guest experiences and tasty meals.

You will work with a supportive crew in a bustling environment, contributing to a clean, welcoming space and excellent service. Training and career advancement opportunities are available to motivated individuals.

Qualifications

• Previous fast-food or retail experience preferred.
• Strong guest service skills and a positive attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead the experience by checking in with guests and ensuring they enjoy their visit.
• Focus on the food by preparing and presenting meals.
• Maintain a welcoming, friendly, and clean restaurant environment.
• Work with your team to meet goals and have fun.
• Provide positive training to crew to deliver outstanding guest experiences.
• Cultivate and encourage ongoing training within the restaurant.

Skills

Customer service

Teamwork

Communication

Job description

The Opportunity:

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's restaurant offers a job combo that will fit YOU.

Perks and Benefits:

• Flexible scheduling
• Paid sick leave
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts
• Free meals at work
• Medical and dental insurance*
• and much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends- whatever works for you, opportunities are available anytime - we've got a job combo specifically for you!

*available to full time employees

Job Responsibilities:

In addition to following McDonald's policies and procedures, this role is vital in the restaurant because you'll:

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Focus on the food: Prepare and present delicious food
• Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment
• Understand that teamwork is key: Work hand in hand with your team to meet goals and most importantly, have fun!
• Inspire and Empower: Provide positive training for crew to provide an outstanding guest experience
• Never stop learning: Cultivate and encourage training and continued learning within the restaurant

Qualifications:

To be successful in this position, you'll need:

• A humble and hospitable demeanor;
• Passion for helping and serving others (guests and fellow team members);
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate guest needs

So, what's your job combo?

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Employment Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all the duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

Compensation: To be discussed