Crew Members

Ontario Trillium Foundation; Gloucester (MA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Free drinks!

50% off meals!

Awesome, team-oriented environment

Opportunities for professional growth and development

Competitive wages plus tips

Job summary

Cape Ann Coffees in Gloucester, Massachusetts is hiring Crew Members to deliver exceptional customer service across multiple stations, including Cashier, Sandwich, and Barista roles. Ideal candidates will enjoy early mornings, have strong communication skills, and work well in a team-oriented environment. Benefits include free drinks, meal discounts, and competitive wages plus tips. If you love delicious food and engaging with customers, apply today!

Qualifications

• Customer-oriented individual who enjoys working with food and drinks.
• Ability to work at different stations effectively.
• Flexibility to adapt to various roles within the café.

Responsibilities

• Deliver top-notch customer service at various stations.
• Take and fulfill customer orders promptly.
• Work collaboratively with team members to ensure efficiency.

Skills

Customer service

Teamwork

Cash handling

Job description

Cape Ann Coffees is searching for Crew Members! Our Crew Members are cross trained to preform at each station -- Register, Sandwich, and Barista -- to guarantee the highest service and delicious food and beverages for each and every customer. Crew Members are responsible for delivering top‑notch customer service all day, to every customer.

Employees working the Cashier station are responsible for welcoming customers to our cafe, taking and fulfilling orders, and generally expediting and following through on tickets. Employees working the Sandwich station use freshly prepped ingredients for made‑to‑order sandwiches, typically with 3 crew members working together at this station during a busy day. At the Barista station, Crew Members are banging out delicious drinks. Candidates working the Drive Thru station will meet customers face to face, take orders, assist in fulfillment of the order, manage the traffic flow to ensure the White Benzo got their entire order, and more. As our staff gets accustomed to our cafe and each station, many Crew Members find that they prefer one station over the others-- which becomes their Happy Spot!

If you're a customer‑oriented individual, who loves early mornings, talking to people, working with delicious food, all alongside an awesome team, then apply today!

Benefits of working at Cape Ann Coffees include:

• Free drinks!
• 50% off meals!
• Awesome, team‑oriented environment
• Opportunities for professional growth and development
• Competitive wages plus tips