Crew Member - Ogden Avenue

Rhode Island Commerce; Naperville (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Pet Insurance

401K with 4% Matching

Dependent Care FSA

Paid Time Off

Job summary

Andy’s in Naperville, IL is seeking a Crew Member to help prepare treats in a clean, safe, and efficient manner, ensuring an excellent customer experience. The role requires you to be at least 16 years old, have reliable transportation, and be able to work late nights, weekends and some holidays.

You’ll handle cash on a touch-sensitive POS system and uphold Andy’s culture. Full-time benefits include health, vision, and dental insurance, pet insurance, 401K with 4% matching, dependent care FSA,

Qualifications

• Must be 16+ years of age.
• Reliable transportation to and from work.
• Able to work late nights (as late as 1am), weekends, and some holidays.
• Can manage cash according to cash handling and banking policies.
• Able to work in a fast-paced environment.
• Must be able to use touch sensitive POS System.
• Maintain Andy’s culture/values at all times, even under stress.

Responsibilities

• Memorizes recipes and standards.
• Operates custard machines and ensures high quality product.
• Ensures all custard/food items prepared to Andy’s quality standards.
• Completes designated Food Safety and Training programs.
• Maintain calm demeanor during high volume periods to keep store operating to standard.
• Perform cleaning duties (sweeping, mopping, washing dishes).
• Follow and reinforce Andy’s policies, dress code and appearance.
• Deliver legendary customer service and handle orders and payments.
• Maintain health and safety regulations at all times.

Skills

Reliable transportation

Cash handling

Fast-paced work

POS system use

Customer service

Team member duties

Education

Must be 16+ years old

Tools

Touch screen POS

Job description

• Base Pay $15.00 - $17.00 / Hour
• Job Category Associate, Crew, Team Member
• Manage Others No

Description

Job Summary:

The Crew Member demonstrates Andy’s Standard of Excellence in preparation of quality treats in a clean, safe, and efficient manner so that customers can have an excellent experience.

To be considered for this position you must be at least 16 years of age.

Benefits for Full Time Employees (30+ hours/week):

• Health, Vision, and Dental Insurance
• Pet Insurance
• 401K with 4% Matching
• Dependent Care FSA
• Paid Time Off

Essential Duties and Responsibilities:

Custard:

• Memorizes recipes and standards
• Operates custard machines and ensures high quality product is produced
• Ensures all custard/food items are prepared according to Andy’s standards of quality, consistency, and timeliness
• Completes designated Food Safety and Training programs as prescribed

Crew:

• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
• Performs cleaning duties, including but not limited to: sweeping, mopping, and washing dishes using approved cleaning products to keep equipment and facilities sanitary
• Follow and reinforce Andy’s operational policies and procedures
• Follow and reinforce Andy’s Dress Code and Personal Appearance Policy

Customer:

• Deliver legendary customer service to all customers by using a “customer comes first” attitude
• Efficiently accepts orders, creates treats with accuracy, serves treat(s) to customers
• Handles transaction for customer and accepts payment or makes change if needed
• Always maintain all health and safety regulations

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• Must be 16+ years of age

Knowledge/Skills/Abilities:

• Must have reliable transportation to and from work
• Must be able to work late nights (as late as 1am), weekends, as well as some holidays
• Can manage cash according to cash handling and banking policies
• Able to work in a fast-paced environment
• Must be able to use touch sensitive POS System
• Ability to maintain the Andy’s culture/values at all times, even during moments of high stress