Crew Member - FOH - IHOP - Riverwind Casino

Traditions Hospitality Group; Norman (OK); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Teladoc

Paid Time Off

Employee Recognition

Anniversary Program

Career Growth

Job summary

Traditions Hospitality Group is seeking a Front of House Crew Member to deliver friendly, efficient service and ensure a positive dining experience.

You will greet guests, take orders, handle payments, assist with food prep, keep the dining area clean, and collaborate with the kitchen and fellow team members. Training and opportunities for growth are offered.

Qualifications

• Must be at least 18 years old.
• Background check may be required.
• Gaming license if applicable.
• Experience in customer service or food service preferred but not required.
• Strong interpersonal and communication skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide excellent customer service throughout dining experience.
• Take orders accurately using the POS system.
• Handle cash transactions and ensure payment accuracy.
• Assist with food preparation and takeout packaging.
• Maintain cleanliness and organization of the dining area.
• Communicate effectively with kitchen staff for timely order fulfillment.
• Handle guest inquiries and feedback professionally.
• Uphold food safety and sanitation standards.
• Collaborate with team members to maintain a positive work environment.

Skills

Customer service

Communication

Teamwork

POS system

Cash handling

Food safety

Tools

POS system

Job description

Join a team where your talents are valued and your potential is limitless. Your favorite job awaits – apply now!FRONT OF HOUSE CREW MEMBER (FOH)As a Front of House Crew Member (FOH) for Traditions Hospitality Group, you will be at the forefront of providing excellent customer service and ensuring a positive dining experience for our guests. Your friendly demeanor, attention to detail, and dedication to customer satisfaction will contribute to the success of our establishment.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Greet guests with a warm welcome and provide excellent customer service throughout their dining experience.Take orders accurately and efficiently using our POS system.Handle cash transactions and ensure the accuracy of all payments.Assist with food preparation, including assembling orders and packaging items for takeout.Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.Handle guest inquiries, complaints, and feedback professionally and promptly.Uphold food safety and sanitation standards at all times.Collaborate with team members to create a positive and cohesive work environment.REQUIRED QUALIFICATIONS:Must be at least 18 years old.Must be able to pass a background check.Must be able to obtain a Gaming license (if applicable).Previous experience in a customer service or food service role preferred but not required.Strong interpersonal and communication skills.Ability to work efficiently in a fast-paced environment.Positive attitude and willingness to learn.Flexible schedule, including evenings, weekends, and holidays.WORKING CONDITIONS AND PHYSICAL EFFORT:Stand and walk for extended periods.Lift and carry trays of food and beverages.Work in a fast-paced environment with frequent interaction with guests and team members.Moderate to high noise levels.What’s in it for you?We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.Employee Benefits:Now Offering Daily Pay!401(k) MatchingHealth InsuranceDental InsuranceVision InsuranceBasic Life InsuranceLife InsuranceDisability InsuranceTeladoc for Part-Time EmployeesEmployee Assistance ProgramPaid Time OffEmployee Appreciation & Recognition ProgramsAnniversary & Birthday ProgramsAward Co.Excellent opportunities to grow with us - over 85% of our managers were hourly team members.OUR MISSION:“Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”EEO:Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.IHOPRW123