Crew Member - Customer Service Representative

Arby's; Phenix City (AL); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Thorough training program

Advancement into management

Food discounts

Job summary

Mid-South Restaurants, Inc. is hiring for Crew Member. You will assist management to operate the restaurant, take orders, prepare food to order, and keep the dining and back-counter areas clean. The role offers flexible hours and requires responsibility and a strong work ethic.

We emphasize teamwork, a positive attitude, and growth. Equal opportunity employment is provided, with training and advancement opportunities available.

Qualifications

• Must be at least 16 years old.
• Uniform and grooming standards apply.
• No personal phone use during shifts except emergencies.
• Commitment to teamwork and arriving on time.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Taking customers orders.
• Preparing food made to order.
• Cleaning the dining room and all areas behind the counter.

Skills

Teamwork

Positive attitude

Fast-paced environment

PMA (Positive Mental Attitude)

Growth mindset

Job description

Mid-South Restaurants, Inc. believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.

Crew Members assist the management staff in operating the restaurant. This includes:

• Taking customers orders
• Preparing food made to order
• Cleaning the dining room and all areas behind the counter.

This position offers the most flexibility in terms of working your own hours but requires a level of responsibility and desire to work hard.

All applicants for the Crew Member position should exhibit the following behaviors:

• Positive mental attitude (PMA)
• Enjoys working with a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Desire for personal and professional growth

As an M.S.R.I. Crew Member you will be provided with the following:

• Thorough training program
• Opportunity for advancement into management
• Food discounts

We at M.S.R.I. are committed to delivering a “Cut-Above” restaurant experience to our customers and a stimulating career environment for our employees.

Mid-South Restaurants, Inc. is an Equal Opportunity Employer

Requirements

Minimum Age 16+ years old

Mid-South Restaurants, Inc. Non-Negotiable Standards

Mid-South Restaurants, Inc. appreciates your interest in employment with us. We pride ourselves on our quality of food and hospitality. Prior to filling out an application for employment, please read the following Non-Negotiable standards and feel free to discuss any of these with the hiring manager.

• 1. M.S.R.I.'s uniform requirement consists of slacks, belt, socks, non-slip shoes and company provided clean shirt(s), name tag and hat. All items will be worn in a professionally accepted manner.
• 2. We require you to come to work in a clean, wrinkle free uniform demonstrating good personal hygiene habits. Men must be clean-shaven; however, a neatly trimmed mustache is permitted. Ladies may not wear nail polish or wear excessive jewelry; one ring per hand, one earring per earlobe is the maximum. If hair is long it must be worn pulled up and restrained by an approved method. Any facial or tongue piercing jewelry must be removed prior to reporting to and while working.
• 3. Transportation to and from work for your scheduled shift is required. We do not pick up or drop off employees.
• 4. You must be able to provide two forms of identification in compliance with Federal Laws and the Department of Home Land Security.
• 5. We are a drug-free, alcohol-free environment. This is a no tolerance agreement.
• 6. Our employees are expected to arrive to work on time for scheduled shifts and are expected to work the entire shift.
• 7. We promote teamwork and we expect our employees to promote the same team attitude.
• 8. We expect SMILES to be part of the uniform, worn daily while working.
• 9. Breaks are not permitted between 11am - 2pm or 5pm - 8pm. When given, they are 30 minutes minimum and are unpaid.
• 10. Part of our cleanliness program requires all employees to participate in the following activities: sweeping, mopping, cleaning restrooms, picking up parking lot trash, making trash runs and washing dishes.
• 11. Profanity will not be tolerated within the restaurant and is a cause for termination.
• 12. Telephone use is not permitted unless it is an emergency. Personal phone calls may not be made or received in the restaurant. Excessive telephone usage could cause termination.

This is designed to give prospective applicants an idea of what M.S.R.I. requires from our employees. Thank you for your interest in Mid-South Restaurants, Inc.