Crew Member

Jimmy John's; Wheeling (IL); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Jimmy John’s is looking for an in-shop crew member in Wheeling, IL to join our team. This role centers on fast-paced sandwich preparation, accurate order fulfillment, and delivering exceptional customer service in a busy, friendly environment.

You will handle phone orders, register, and help maintain cleanliness while supporting in prep work and daily operations to ensure Freaky Fast service.

Qualifications

• Greet and thank every customer with a smile and eye contact.
• Deliver exceptional customer and store experience.
• Operate cash register and handle cash per policies.

Responsibilities

• Take orders over the phone and at the register; assist in registering.
• Maintain a clean environment and assist in prep work.
• Support in fast, friendly service and daily store operations.

Skills

Customer service

Cash handling

Teamwork

Multitasking

Tools

POS system

Job description

We are looking for the next ROCK STAR to join our family at Jimmy John’s!!!

Real people serving awesome sandwiches to real people in 30 seconds or less, and assisting in customers receiving deliveries in under 12 minutes!

Other than making fast and accurate sandwiches. Inshop Crew Members also take orders over the phone and register, help maintain a clean environment, assist in prepping product, and complete other tasks inside the restaurant.

We have a freaky fast work pace and our managers keep the stores upbeat - we're having fun and providing excellent customer service!

Memorizing the menu is just the start of learning about and representing our Freaky Fresh Freaky Fast product!!

Requirements:

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, etc as necessary
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies
• Working weekends is required.
• Must also have day-time availability and be able to work high volume lunches!

Additional Requirements:

• Must be able to lift 30-40 lbs. regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!