Crew Member

Workstream; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tips

Cookie sampling

Discount on cookies & drinks

Flexible scheduling

Sundays off

Job summary

Crumbl Cookies in West Palm Beach is hiring team members to bake, decorate, and serve in a fast-paced shop. You will read recipes, measure ingredients, and ensure high-quality cookies while engaging with customers.

We value friendly, reliable teammates who can multitask, communicate in English, and maintain clean work areas. Flexible scheduling and staff perks are available to support your efforts.

Qualifications

• Pleasant interactive skills, strong time and resource management.
• Basic math and computer skills for orders and payments.
• Ability to work in a fast-paced environment and solve problems.

Responsibilities

• Read and follow Crumbl recipes and procedures.
• Measure and mix ingredients, bake cookies, and decorate as required.
• Greet customers, take orders, and handle payments with friendly service.
• Ensure products meet quality and food safety standards.
• Maintain clean, organized workstation and sanitize equipment regularly.

Skills

Interpersonal skills

Customer service

Multi-tasking

English communication

Physical stamina

Tools

POS systems

Job description

Who are we looking for?

If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable baked experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh… and did we tell you these cookies are the best in the world?!!!

Crumbl Cookies is a fast-growing national brand that is changing the way people experience and enjoy cookies. We are proudly building a reputation consisting of incredible tasting cookies while providing a clean, safe and welcoming environment. This reputation is only possible with an individual who is passionate and dedicated to offering world class cookies, serving the team and customers, while having a strong desire to grow and learn.

Responsibilities:

• Read and understand Crumbl recipes
• Measure and combine ingredients using mixers, ovens, and other equipment to make cookies
• Decorating and displaying the finished product
• Ensure finished goods meet food safety and quality controls
• Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
• Cleaning and restocking the workstation and ensuring all equipment is sanitized

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver's license and reliable transportation
• Facemask, properly worn, are required

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements:

• Pleasant interactive skills, time and resource management, and planning skills
• Attention to detail, especially when performing quality inspections on ingredients and products
• Basic math and computer skills
• Willingness to work independently or with other team members to solve problems, fulfill orders, and create excellent baked goods
• Ability to work in a fast-paced environment

Benefits:

• Benefits:
• Tips
• Sampling Cookies
• 50% off cookies & drinks (limit per week)
• Flexible Scheduling
• Sundays Off

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.