Crew Member

Jersey Mike's Subs; Severna Park (MD); On-site; USD 18,000 - 23,000; Full time

Job summary

Jersey Mike's Subs is seeking an energetic, team-focused candidate in Severna Park, MD to join our crew. You will greet customers, take orders, and assemble subs with a positive, helpful attitude in a fast-paced setting.

No prior experience required; we provide on-the-job training. You’ll work with a friendly team, enjoy flexible shifts including weekends, and learn service, food prep, and clean-up in a community-minded environment with opportunities to grow within the brand.

Qualifications

• Be energetic, hard-working and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning and growth.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, take orders, and serve food and beverages with a positive attitude.
• Process orders at the point-of-sale and handle payments.
• Prepare cold and hot subs according to customer specs while following safety procedures.
• Operate kitchen machinery safely (knives, grills, slicers).
• Keep restaurant clean by wiping tables, sweeping and mopping floors, washing utensils, and restrooms.
• Communicate effectively with team and management to create schedules, train new employees, and resolve issues.
• Handle customer concerns professionally according to Jersey Mike's standards.
• Maintain neat appearance by wearing the required uniform and following dress code.

Skills

Energetic

Hard-working

Ethical

Policy adherence

Willingness to learn

Team player

Flexibility

Weekend availability

Customer-focused

Job description

We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs!!!

Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!

If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a "Sub Above", and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.