Crew member

Torsap Thai Kitchen; Rochester (MI); On-site; USD 20,664 - 27,552; Full time

Job summary

Torsap Thai Kitchen in Rochester, Michigan, is seeking full-time and/or part-time Retail Sales Associates. This role involves providing exceptional guest service, maintaining inventory, and assisting guests with their inquiries. Ideal candidates have excellent communication skills and a strong guest service focus. Join a fun, creative team environment dedicated to flavor and quality, where you can engage with spices, teas, and gourmet products.

Qualifications

• Proven guest focus with stellar guest service.
• Excellent verbal and written communication skills.
• Ability to utilize simple math skills for measuring ingredients.

Responsibilities

• Ensure stellar service with warm welcomes to guests.
• Maintain inventory levels throughout the store.
• Blend and package products as necessary.
• Assist guests with merchandise requests and inquiries.

Skills

Guest focus

Excellent communication

Basic math skills

Job description

Are you a foodie? Do you enjoy cooking and exceptional guest service? Do you appreciate fine teas, gourmet spice
blends, sugars, and salts? Are you creative in the kitchen? Come work in an environment where it’s all about flavor!
Full-time and/or Part-time Retail Sales Associatesare wanted immediately for The Spice & Tea Exchange®, a specialty
retail shop that sells spices, herbs, teas, spice blends, rubs and related products. Come work with us in a fun, creative
and supportive environment!

Responsibilities

A Retail Sales Associate will be expected to:

• Ensure each guest receives stellar service with warm welcomes upon entering the store and greeted with our trademarked opening lines
• Maintain inventory levels throughout the store, including on shelves, counters, tables, and within containers
• Assess store inventory and notify management of low levels and out of stock situations as needed
• Label all merchandise with correct pricing in their assigned planogram locations
• Blend and package products, as necessary
• Assist guests with merchandise requests and inquiries about location, product information, price, and usage, while building rapport to encourage their return
• Maintain up-to-date product knowledge to promote products effectively by reading relevant publications and completing required training
• Comply with all operating standards and procedures as they relate to the daily operation of the store
• Assist in maintaining the store's appearance through daily chores, ensuring a clean, safe, and organized environment for our guests

Skills

• Proven guest focus with stellar guest service
• Excellent verbal and written communication
• Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes

Physical Demands

• Regular use of kitchen tools to prepare daily blends
• Maneuver around sales floor and stockroom; involves blending, standing, twisting, stooping, squatting, reaching, and lifting
• Stand and walk around the store 95% of the time to assist guests and work with the team
• Frequent lifting and moving products weighing up to 50 pounds
• Constantly exposed to our exceptional spice and tea aromas