Crew Member

Dunkin' Donuts; Philadelphia (Philadelphia County); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts on food and drinks

Medical, dental, and vision options (e

Job summary

Dunkin' is hiring a Crew Member in Philadelphia, PA to join a fast-paced, guest-focused team. You will greet guests, take orders, prepare coffee and food, handle payments, and ensure clean, inviting surroundings while following brand standards and safety procedures.

We offer competitive hourly pay ($11–$13) with opportunities to grow within the franchisee’s operations. This role is ideal for reliable team players who communicate well and enjoy delivering great guest experiences.

Qualifications

• Ability to speak and read English fluently.
• Basic math skills for handling cash and making change.
• Operate restaurant equipment (minimum age requirements may apply).
• A guest-focused mindset with a friendly, can-do attitude.
• Reliability and a willingness to work as part of a team.

Responsibilities

• Follow brand standards, recipes, and food safety procedures.
• Prepare food and beverages quickly and accurately.
• Assemble and package orders for dine-in, takeout, and drive-thru guests.
• Take orders and handle payments at the front counter or drive-thru.
• Deliver outstanding guest service with a positive attitude.
• Keep workstations, equipment, and guest areas clean and organized.
• Stock and organize inventory and refrigerated areas.
• Communicate clearly with managers and teammates.

Skills

Fluent English

Basic math

Guest service mindset

Reliability

Teamwork

Tools

POS system

Job description

Now Hiring: Crew Member

• Location: PHILADELPHIA, PA
• Pay Rate: $11 per hour - $13 per hour

Crew Members at Dunkin' are the heart of our restaurants and the reason guests come back every day. This role goes beyond taking orders or making drinks - it's about delivering fast, friendly service and creating great experiences.

You'll work in a high-energy, team-focused environment where effort is noticed, reliability matters, and growth is real. Many of our leaders began as Crew Members, and we actively promote from within!

Why You'll Love Working With Us

• A friendly, team-oriented workplace where everyone's contributions matter
• Opportunities to learn new skills and grow within the company
• A fast-paced, positive environment where no two days are the same
• Leadership that values respect, teamwork, and great service

What You'll Do

• Follow brand standards, recipes, and food safety procedures
• Prepare food and beverages quickly and accurately
• Assemble and package orders for dine-in, takeout, and drive-thru guests
• Take orders and handle payments at the front counter or drive-thru (as applicable)
• Deliver outstanding guest service with a positive attitude
• Keep workstations, equipment, and guest areas clean and organized
• Stock and organize inventory and refrigerated areas
• Communicate clearly with managers and teammates

What We're Looking For

• Ability to speak and read English fluently
• Basic math skills for handling cash and making change
• Ability to operate restaurant equipment (minimum age requirements may apply)
• A guest-focused mindset with a friendly, can-do attitude
• Reliability and a willingness to work as part of a team

Benefits

• Competitive hourly pay
• Employee discounts on food and beverages, including drinks during shifts
• Employer-contributed medical, dental, and vision benefit options are available for eligible full-time employees
• A benefits structure designed to support long-term stability and growth

This position is a great fit for:

• Candidates returning to the workforce
• Applicants with gaps in their resumes
• Individuals without a college diploma

About the Franchisee

You are applying to work with a Dunkin' / Baskin-Robbins franchisee, not Dunkin' Brands, Inc. Franchisees are independent business owners responsible for their own employees, wages, and benefits. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. People Capital Group LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.