Crew Member

Dairy Queen - BDQ Inc; Meridian (ID); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Program

Paid Time Off

Vision Insurance

Employee Discount

Opportunities for advancement

Flexible schedule

Referral bonus program

Tuition Assistance

Job summary

Dairy Queen - BDQ Inc is hiring a Crew Member/Chill Staff at the McMillan location to deliver high-quality customer service in a fast-paced environment. You will assemble, stock, and present treat orders, maintain cleanliness, and support the chill area under supervision.

Ideal candidates are energetic, reliable, and able to lift up to 50 pounds, work varied shifts, and assist with daily operations to ensure smiles and positive memories for customers in a local community setting.

Qualifications

• Ability to communicate clearly, quickly, and politely with customers and coworkers.
• Ability to work as a team to ensure quality, service, cleanliness, and value.
• Ability to perform well under pressure in a fast-paced restaurant environment.

Responsibilities

• Communicate clearly and politely with customers and co-workers to ensure correct orders.
• Prepare treat products following health and safety standards quickly and accurately.
• Be pleasant, alert to customer needs, and provide friendly service.
• Operate and maintain restaurant equipment safely according to standards.
• Stock, rotate, and organize items; support chill area setup and cleaning.
• Complete prep work for stocking and setup of the chill area.
• Maintain cleanliness of counters, tables, restrooms, and dining areas.
• Assist with parking lot and maintenance tasks as needed.
• Report problems promptly to management and follow directions.

Skills

Customer service

Teamwork

Communication

Work under pressure

Attention to detail

Tools

Restaurant equipment

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

****************** Perfect job for students and seniors! *************************

Benefits vary by position and can include:

• Health Insurance
• Dental Insurance
• Retirement Program
• Paid Time Off
• Vision Insurance
• Employee Discount
• Opportunities for advancement
• Flexible schedule
• Referral bonus program
• Tuition Assistance

What's your favorite DQ product? Now think of a memory attached to DQ. If that made you smile, then DQ is the place for you! We are the place where smiles and memories are made! We are very blessed to be a brand that helps make a positive impact for all our customers.

We love diversity. For real? Yep - we are locally owned and operated by a veteran, a first-generation Latina, and two young adults under 23 years old. That's pretty darn diverse and we love people from all walks of life. Diversity makes us stronger.

We value opportunity and growth. Our DQ team has created a growth path just for you. If you want to pick up some skills and grow with us, we can do that. If you want to gain skills for something else, we can help you build a great resume and experience.

Social Responsibility? We take that quite seriously. Each of our store's teams get to choose a charity of their choice and then compete on a weekly basis for their charity. The winning store wins a donation to be given to the charity on their behalf. Along with that, we raise money for our local St. Luke's Children's Hospital all year long to help those most in need. You can feel good about how your work can impact others in many positive ways.

Come help us make positive memories for all of those that live in your local community!

We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast-paced environment while providing exceptional customer service, we would love to hear from you!

Applicants should be able to assemble, and present completed treat orders. In addition, applicants should be able to stock items, and clean and maintain all customer areas.

Report to: Management Staff and Shift Leaders.

Function

• Communicate clearly, quickly, and politely with co-workers to ensure the correct order is served to the customers.
• Prepare treat products following restaurant, health, and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a 'team' member to assure constant and consistent quality, service, cleanliness, and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper, and cleaning items from other sections of the building (or outside the building) to the immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of the chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, and trash receptacles. Gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks.
• Occasionally need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area.
• Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts.
• Clean up after all kinds of messy situations.
• Must be able to read order monitors.
• Recall and communication of products and contents.
• Practice established food handling procedures and meet any local health regulations.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Location McMillan

This position is currently accepting applications.