Crew Member

Dunkin'; Lehigh Acres (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay with tips

Paid training

Opportunities to grow into leadership

SNHU tuition discount

Employee discounts

Job summary

DUNKIN' / QUALITY BRAND GROUP is hiring Crew Members for flexible, customer-focused roles in Lehigh Acres, FL. You will greet guests, prepare Dunkin' favorites, and help ensure smooth shifts with a supportive team.

Paid training and ongoing coaching help you develop new skills. We offer competitive hourly pay with tips, opportunities to advance into leadership, a SNHU tuition discount for you and your family, employee discounts, and a collaborative team culture that celebrates successes and

Qualifications

• Eager to learn; food service or retail experience is a plus.
• Dependable, communicates well, and helps teammates succeed.
• Able to juggle a busy shift while maintaining great guest service.

Responsibilities

• Make someone's day by bringing positive energy and welcoming guests.
• Keep things moving: prepare food/beverages, take accurate orders, and handle payments.
• Pitch in and celebrate: help teammates and recognize good work.
• Keep the restaurant clean, safe, and welcoming while meeting standards.
• Follow procedures and support shift leader and manager.

Skills

Customer service

Teamwork

Communication

Reliability

Job description

DUNKIN' / QUALITY BRAND GROUP

GOOD COFFEE. GREAT PEOPLE.
EVEN BETTER OPPORTUNITIES.

CREW MEMBER | JOIN OUR TEAM

Love bringing people together and making someone's day? Let's put that energy to work! At Quality Brand Group, our Crew Members are among our greatest assets. You'll welcome our guests, prepare their Dunkin' favorites, and help make every shift a success, with teammates who cheer you on.

Grow with a team that believes in you

Your next chapter could be Shift Leader-and beyond! We take your development seriously, with paid training, hands-on coaching, and opportunities to learn new skills. Bring your ambition and willingness to learn, and we'll bring the support to help you take your next step.

Join a team that R.A.I.S.E's the bar

R.A.I.S.E. stands for Recognizing Amazing Individual Service Experience. These five principles guide how we serve our guests and support one another:

• Remarkable Hospitality: Make every guest feel welcome, valued, and appreciated.

• Awesome Accountability: Take ownership of your work and follow through on your commitments.

• Incredible Integrity: Do the right thing, even when no one is watching.

• Spirited Positivity: Bring enthusiasm, encouragement, and a team-first attitude to every shift.

• Exceptional Results: Work together to deliver quality, service, and experiences we can be proud of.

We embody these principles every day and are looking for teammates who will, too!

How you will make every shift shine

• Make someone's day. Bring positive energy and make every guest feel welcome.

• Keep things moving. Prepare food and beverages, take accurate orders, and handle payments with care.

• Pitch in and celebrate. Help your teammates and recognize a job well done.

• Take pride in your restaurant. Keep it clean, safe, and welcoming while meeting food safety, brand, and network standards.

• Be someone your team can count on. Follow procedures, communicate clearly, and support your shift leader and manager.

Good things come with the team

• Competitive hourly pay plus tips and flexible scheduling.

• Paid training, hands-on coaching, and opportunities to grow into leadership.

• Discounted SNHU tuition for you and your family.

• Employee discounts on your Dunkin' favorites.

• Recognition, rewards, and teammates who celebrate your success.

Sound like you

• You’re eager to learn; food service or retail experience is a plus!

• You’re dependable, communicate well, and love helping your teammates succeed.

• You can juggle a busy shift, stay calm, and keep great guest service front and center.

• You’re available for flexible hours, including early mornings, weekends, and holidays.