Crew Member

Dunkin'; Fort Myers (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay plus tips

Flexible scheduling

Paid training

Employee discounts

Job summary

DUNKIN' / QUALITY BRAND GROUP in Fort Myers, FL is hiring a Crew Member to welcome guests, prepare Dunkin' favorites, and assist during shifts with a positive, team-oriented approach.

Paid training, hands-on coaching, and opportunities to grow into leadership are offered. Join a team that values exceptional hospitality and reliable, friendly service for every guest who walks in.

Qualifications

• Experience in food service or retail preferred.
• Ability to greet guests and take accurate orders.
• Must be reliable and able to work in a fast-paced environment.

Responsibilities

• Greet guests and take orders with a friendly, helpful attitude.
• Prepare Dunkin' beverages and food items per standards.
• Handle payments and process transactions accurately.
• Keep the front area clean, stocked, and welcoming for guests.
• Assist teammates and support shift leaders to ensure smooth service.

Skills

Customer service

Cash handling

Teamwork

Communication

Job description

DUNKIN' / QUALITY BRAND GROUP

GOOD COFFEE. GREAT PEOPLE.
EVEN BETTER OPPORTUNITIES.

CREW MEMBER | JOIN OUR TEAM

Love bringing people together and making someone's day? Let's put that energy to work! At Quality Brand Group, our Crew Members are among our greatest assets. You'll welcome our guests, prepare their Dunkin' favorites, and help make every shift a success, with teammates who cheer you on.

Grow with a team that believes in you

Your next chapter could be Shift Leader-and beyond! We take your development seriously, with paid training, hands-on coaching, and opportunities to learn new skills. Bring your ambition and willingness to learn, and we'll bring the support to help you take your next step.

Join a team that R.A.I.S.E's the bar

R.A.I.S.E. stands for Recognizing Amazing Individual Service Experience. These five principles guide how we serve our guests and support one another:

• Remarkable Hospitality: Make every guest feel welcome, valued, and appreciated.

• Awesome Accountability: Take ownership of your work and follow through on your commitments.

• Incredible Integrity: Do the right thing, even when no one is watching.

• Spirited Positivity: Bring enthusiasm, encouragement, and a team-first attitude to every shift.

• Exceptional Results: Work together to deliver quality, service, and experiences we can be proud of.

We embody these principles every day and are looking for teammates who will, too!

How you will make every shift shine

• Make someone's day. Bring positive energy and make every guest feel welcome.

• Keep things moving. Prepare food and beverages, take accurate orders, and handle payments with care.

• Pitch in and celebrate. Help your teammates and recognize a job well done.

• Take pride in your restaurant. Keep it clean, safe, and welcoming while meeting food safety, brand, and network standards.

• Be someone your team can count on. Follow procedures, communicate clearly, and support your shift leader and manager.

Good things come with the team

• Competitive hourly pay plus tips and flexible scheduling.

• Paid training, hands-on coaching, and opportunities to grow into leadership.

• Discounted SNHU tuition for you and your family.

• Employee discounts on your Dunkin' favorites.

• Recognition, rewards, and teammates who celebrate your success.

Sound like you

• You’re eager to learn; food service or retail experience is a plus!

• You’re dependable, communicate well, and love helping your teammates succeed.

• You can juggle a busy shift, stay calm, and keep great guest service front and center.

• You’re available for flexible hours, including early mornings, weekends, and holidays.