Crew Member

Jimmy John's; Cleveland (TN); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

Jimmy John's is seeking a Crew Member in Cleveland, TN to greet guests, take orders, and ensure fast, accurate service with a focus on guest satisfaction. You will work in a fast-paced environment, collaborating with the team to maintain cleanliness, safety, and efficiency across shifts.

The role emphasizes reliability, quick learning, and a positive attitude, with responsibilities including handling payments and addressing guest inquiries to uphold Jimmy John's standards.

Qualifications

• Must be at least 16 years of age.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Responsibilities

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests' orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.

Job description

The Crew Member is the key service provider to our guests and is responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service.

The successful Crew Member is able to:

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests' orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.

Requirements:

• Must be at least 16 years of age. No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!