Crew Member

McDonald's; Cambridge (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

FREE employee meals for breaks

And much more!

Job summary

McDonald's is seeking crew members to greet guests, take orders, prepare and present meals, and maintain a clean, inviting restaurant environment. You will work with a team to ensure guests have a positive experience and feel valued during every visit.

Join a fast-paced environment where hospitality, reliability, and a willingness to learn are rewarded with growth opportunities and benefits. The role emphasizes teamwork, guest satisfaction, and a positive attitude on the floor.

Qualifications

• Humility and hospitality in guest interactions.
• Passion for helping customers and teammates.
• Desire to learn and grow within the role.
• Strong communication and ability to anticipate needs.

Responsibilities

• Lead the experience: Check in with guests and ensure they enjoy themselves.
• Have a side of smile: Help customers order and make recommendations.
• Focus on the food: Prepare and present delicious meals.
• Ensure a memorable visit: Maintain a welcoming, clean restaurant environment.
• Understand that teamwork is key: Work with your team to meet goals and have fun.

Skills

Humility

Customer service

Learning mindset

Communication

Job description

PERKS & BENEFITS:

• Competitive pay

• Paid sick leave

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• FREE employee meals for breaks

• And much more!

*Available to full-time employees in select locations

This role is vital in the restaurant because you’ll:

• Lead the experience: Check in with guests and make sure they are enjoying themselves

• Have a side of smile: Help customers order their favorite McDonald's menu items and/or make menu recommendations

• Focus on the food: Prepare and present delicious food

• Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment

• Understand that teamwork is key: Work hand in hand with your team to meet goals and most importantly, have fun!

To be successful in this position, you’ll need:

• A humble and hospitable demeanor

• Passion for helping and serving others (customers and fellow team members)

• A desire to learn and grow

• The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA.This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant.However, this franchisee is a separate company and a separate employer from McDonald's USA.Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA.Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.McDonald's USA has no control over employment matters at the restaurant.McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.