Crew Member

firehousefranchiseejobs; Austin (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) with Employer Match

Bonus based on performance

Dental insurance

Health insurance

Flexible schedule

Paid time off

Free uniforms

Training & development

Job summary

Firehouse Subs in Austin, TX is seeking a Crew Member to provide exceptional customer service while preparing fresh sandwiches and maintaining a clean work environment. The role requires a positive attitude and the ability to work efficiently under pressure.

Benefits include health insurance, flexible schedules, and performance bonuses. Ideal candidates are energetic and enjoy working as part of a team in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Positive, professional appearance and attitude.
• Ability to work on your feet for extended periods (up to 13 hrs).
• Able to lift up to 50 lbs.
• Previous food industry or quick-service experience is a plus.

Responsibilities

• Greet guests with energy and a positive attitude.
• Take orders accurately and process payments.
• Prepare fresh, made-to-order subs with care.
• Maintain cleanliness and organization of your work area.
• Follow safety and food handling procedures.
• Work as a team to ensure great service and fast execution.

Skills

Excellent customer service

Communication skills

Ability to work on feet

Positive attitude

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Be the Heart of the Sub!

At Firehouse Subs, we don’t just make hot, hearty sandwiches — we serve our communities with pride, passion, and purpose. As a Crew Member, you’ll be on the front lines of creating a great guest experience, from welcoming customers and preparing delicious subs to keeping our restaurant clean and upbeat.

What You’ll Do:

• Greet guests with energy and a positive attitude
• Take orders accurately and process payments
• Prepare our fresh, made-to-order subs with care and attention
• Maintain cleanliness and organization of your work area
• Follow safety and food handling procedures
• Work as a team to ensure great service and fast execution

What We’re Looking For:

• Excellent customer service and communication skills
• Positive, professional appearance and attitude
• Ability to work on your feet for extended periods (up to 13 hrs)
• Able to lift up to 50 lbs
• Previous food industry or quick-service experience is a plus

Perks & Benefits:

• Tips + Employee Discounts + Free Meals
• Flexible Schedules
• Health Benefits – Medical, Dental, Vision, Prescription, Life Insurance
• 401(k) with Employer Match + Profit Sharing
• Fun, supportive team environment
• Referral Bonuses

Why Join Firehouse Subs?

We’re a mission-driven brand with 20+ locations under one passionate ownership group — and we’re growing! Our team is tight-knit, enthusiastic, and committed to great food, great service, and great people.

If you’re energetic, dependable, and love working with people, you’ll feel right at home here.