Crew Member

Sky Zone, Inc.; Algonquin (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

Sky Zone Crew Members are part-time associates tasked with gaining experience across multiple departments while delivering outstanding customer service and ensuring safety. Work includes roles such as Court Monitor, Café Associate, Party Host, and Front Desk Membership Sales, with emphasis on a friendly guest experience.

Applicants should be at least 16 years old and be able to work a flexible schedule including evenings, weekends, and some holidays.

Qualifications

• Must be 16 years of age or older.
• Flexible schedule during park hours, including evenings, weekends, and some holidays.
• Previous high-volume, customer-facing experience is ideal but not required.
• Customer service or sales experience is a bonus.
• Able to sit, stand, and move around the park for long periods.
• Able to lift a minimum of 20 pounds.

Responsibilities

• Provide friendly, memorable customer experiences while maintaining a safe, healthy, and clean environment.
• Work closely with park members, guests, and colleagues across departments.
• Support various park operations and ensure smooth guest flow.

Skills

Customer service

Flexibility

Team interaction

Communication

Safety awareness

Job description

CircusTrix, LLC dba

Sky Zone

Crew Members

Part-time, Onsite

JOB DESCRIPTION

POSITION OVERVIEW

Sky Zone Crew Members are part-time associates that have the opportunity to gain work experience across multiple departments while building essential workforce skills including customer service, safety management, effective communication, and more!

• Court Monitor (Safety Crew)
• Café Associate
• Party Host
• Front Desk Membership Sales

An application is required to be considered but we understand that candidates may not have prior work experience.

RESPONSIBILITIES

All Crew Members stations require working closely with park members, guests, and colleagues. It is expected that all potential employees are committed to providing a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment.

QUALIFICATIONS

• Must be 16 years of age or older.
• Comfortable in an environment where you engage with large groups of people is essential to your success.
• Able to work a flexible schedule during park operational hours. This can include normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high volume, customer facing role (in an industry like entertainment, retail, service, fitness, etc.), is ideal but not required.
• Customer service or sales experience are considered a bonus.
• Able to sit, stand, and move around the park for long periods of time.
• Able to lift a minimum of 20 pounds.

PHYSICAL REQUIREMENTS

• Ability to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements.
• Ability to lift and/or move a minimum of 20 pounds.
• Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.

Compensation starts at $15.00/hr. Full pay range goes up to 16.00 USD per hour and is based on qualifications and experience.