CREW LEADER

BrightView; Baltimore (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer contributions

6–9 company paid holidays per year

Paid time off for vacation and/or sick

Job summary

BrightView Landscapes, LLC is seeking a Crew Leader to oversee landscape operations at client sites, directing a crew of 2–5 to ensure safe, efficient services of maintenance, installation, and support tasks. The role emphasizes leadership, timely delivery, and high-quality outcomes.

The position requires experience in landscape work, equipment certifications, and a valid driver license, with a focus on safety and client satisfaction in diverse outdoor conditions.

Qualifications

• BrightView Equipment certifications required or preferred.
• Experience in a landscape-related field is required.
• Demonstrated leadership among the team and with peers is preferred.
• Valid Driver License is required.

Responsibilities

• Maintain a schedule and ensure service expectations are met.
• Surface customer problems or concerns and report back to Operations Manager.
• Assist in resolving issues with customer service when needed.
• Ensure work is performed safely and in accordance with company policies.
• Communicate regularly with Operations Manager to ensure client needs and expectations are met.
• Deliver services as specified on client sites.
• Oversee day-to-day site operations and delegate work to crew team members.
• Provide Operations Manager feedback on crew member(s).
• Develop and train crew members with Operations Manager.

Skills

Leadership

Team supervision

Safety awareness

Education

BrightView Equipment certifications

Experience in landscape-related field

Valid Driver License

Job description

The Best Teams are Created and Maintained Here.

Job Summary

• The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and Responsibilities:

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient waysto perform work
• Coordinate service execution with Operations Manager
• Oversee day-to-day site operations and delegate work to crew team members
• Provide Operations Manager feedback on crew member(s)
• Work with Operations Manager, helping to develop and train crew members
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Education and Experience:

• BrightView Equipment certifications
• Experience in a landscape-related field
• Demonstrated leadership among the team and with peers
• Valid Driver License

Physical Demands/Requirements:

• Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
• Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
• Ability to bend, stoop, and twist continuously throughout the day

Work Environment:

• Work in/or about situations near direct automotive traffic
• Work near or about natural bodies of water
• Ability to work in extreme conditions - temperatures may exceed 100 degrees Fahrenheit
• Ability to work in direct sunlight for extended periods of time
• Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight.
• Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

Compensation Pay Range:

17.50- 22.00

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It's Not Just a Team. It's One BrightView.