Crew Lead - Structured Cabling

IES Communications; Gilbert (AZ); On-site; USD 43,000 - 44,000; Full time

Job summary

IES is seeking a Lead Communications Technician to act as the on-site coordinator and crew supervisor for voice and data installation projects. The role ensures job completion per company and customer quality and safety standards while maintaining staff efficiency on site.

The position requires leading project crews, coordinating with the Project Manager, completing required paperwork, performing quality checks, and serving as the main on-site contact for customers.

Qualifications

• Must possess at least a High School diploma or GED equivalency.
• Minimum of three (3) years of experience in telecommunications or related technical field.
• Must be able to terminate fiber.
• Minimum of six (6) months of supervisory and/or managerial experience.
• Must possess and be proficient with the listed tools and Microsoft Office (Word, Excel, MS Project).

Responsibilities

• Lead major project crews, provide training, ensure safety and quality guidelines, and conduct weekly safety meetings.
• Coordinate with Project Manager to ensure productivity, job completion, and budget compliance.
• Fully complete all required project paperwork on time (timesheets, work orders, etc.).
• Perform quality checks, coordinate moves and cross-connects, and prepare red-lined as-built drawings.
• Serve as main on-site customer contact and attend facility/construction meetings as needed.
• Troubleshoot and resolve technical issues as they arise.
• Complete other responsibilities as assigned.

Skills

Self-motivation

Professionalism

Communication skills

Problem-solving

Critical thinking

Verbal/Written presentation

Team leadership

Education

High School diploma or GED

Tools

Screwdriver set

Drywall saw

Torpedo level

Tape measure

Pliers

Crimp tools

Volt-Ohm meter

Continuity tester

Job description

Job Summary:

The Lead Communications Technician will act as the on-site coordinator and crew supervisor for voice and data installation projects. The Lead Comm Tech’s task will be to the ensure job completion according to company and customer quality and safety requirements while maintaining the efficiency of the staff assigned to the project.

General Job Duties and Responsibilities

• The Lead Communications Technician will consistently run major project crews, assume responsibility for effective performance and provide necessary training, assume responsibility for adherence to Company and customer safety, quality guidelines, and hold weekly safety meetings, initiate performance-related communications, and escalat to Project Manager if necessary.


• The Lead Communications Technician coordinates with Project Manager to ensure productivity, job completion, and compliance with the project budget.


• The Lead Communications Technician fully completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers, and others as required).


• The Lead Communications Technician will perform quality checks, coordinate moves, and cut sheets for voice and data cross-connects, prepare red-lined as-built drawings.


• The Lead Communications Technician serves as main on-site customer contact for questions and/or concerns, attend facility and construction meetings when required.


• The Lead Communications Technician performs work consistently, demonstrating a detailed level of technical knowledge, troubleshoot, and resolve technical issues as they arise.


• The Lead Communications Technician will complete other responsibilities as assigned.

Min

USD $31.00/Hr.

Max

USD $32.00/Hr.

Qualifications

Physical and Mental Requirements

• The Lead Communications Technician must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s).


• The Lead Communications Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners.


• The Lead Communications Technician must be able to act as the Company liaison for interface with customer representative(s).


• The Lead Communications Technician must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).


• The Lead Communications Technician must be able to work at various heights on a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.


• The Lead Communications Technician must be able to see and distinguish different colors, read the small print, and hear and recognize audible signals such as dial tones.


• The Lead Communications Technician must be able to travel within the branch territory and/or regional territory as needed.


• Regular attendance is mandatory

Tools

• Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle-nose and channel locks), hammer, cable stripper, flashlight, and gloves. Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Education, Certification, License, and Skill Requirements

• Must possess at least a High School diploma or GED equivalency.


• Must possess a minimum of three (3) years of experience in telecommunications or related technical field.


• Must be able to terminate fiber.


• Must possess a minimum of six (6) months of supervisory and/or managerial experience.


• Must possess and be able to effectively use the tools listed above.


• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.


• Must know the universal communications color codes.


• Must possess and be proficient with the listed tools


• Must be proficient with Microsoft Office (Word, Excel, and MS Project).


• Must meet Company minimum driving standards.

Career Path

• Project Manager

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it


• Competitive Pay


• Company 401K plan with Employer Contribution Match


• Company Paid Time Off


• Company Paid Life Insurance


• Choice of Medical Coverage including Prescription and Short Term Disability Plans


• Choice of Dental and Vision Coverage


• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage


• Auto and Home Insurance Discount Programs

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Aff

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. \"Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

Right to Work/Ley de Derecho al Trabajo

English/Español

Workplace Type

Onsite