Crew Lead-Structured

IES Communications; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Lead Communications Technician to oversee voice and data installation projects. This role involves managing project crews, ensuring adherence to safety and quality standards, and serving as the main customer contact. With a career path leading to Project Manager within a few years, this position offers a dynamic work environment with 100% travel. If you are self-motivated, possess strong problem-solving skills, and thrive in a supervisory role, this opportunity is perfect for you.

Qualifications

• Self-motivated and professional with a strong work ethic.
• Ability to work at heights and in confined spaces.

Responsibilities

• Manage project crews and ensure adherence to safety guidelines.
• Coordinate with Project Manager for compliance and productivity.

Skills

Problem-solving skills

Critical thinking

Customer interaction

Team collaboration

Education

High School diploma or GED

3 years in telecommunications

Supervisory experience

Tools

Microsoft Office

Telecommunications tools

Job description

Job Summary:

The Lead Communications Technician will act as the on-site coordinator and crew supervisor for voice and data installation projects. The role requires 100% travel and involves ensuring job completion according to company and customer quality and safety standards while maintaining staff efficiency.

Job Duties and Responsibilities:

1. Manage major project crews, oversee performance, and provide training.
2. Ensure adherence to safety and quality guidelines, hold weekly safety meetings, and escalate issues to the Project Manager as needed.
3. Coordinate with the Project Manager to ensure productivity, job completion, and compliance with the project budget.
4. Complete all project paperwork accurately and timely, including timesheets, work orders, and change orders.
5. Perform quality checks, coordinate moves, prepare cross-connects, and update as-built drawings.
6. Serve as the main on-site customer contact and attend meetings as required.
7. Troubleshoot and resolve technical issues, demonstrating detailed technical knowledge.
8. Perform other assigned responsibilities.

Qualifications:

• Must be self-motivated, professional, and promote company culture.
• Ability to interface effectively with customers and team members.
• Proven problem-solving and critical thinking skills.
• Ability to work at heights, in confined spaces, and lift up to 50 pounds.
• Must be able to distinguish colors, read small print, and recognize audible signals.
• Willingness to travel within the territory as needed.

Tools and Education:

• Proficiency with specified tools and Microsoft Office.
• High School diploma or GED required.
• Minimum 3 years in telecommunications or related field, with fiber termination experience.
• At least 6 months supervisory experience.

Additional Information:

Salary ranges from $28.00 to $32.00 per hour. Career path includes advancement to Project Manager within 2-4 years. IES is an equal opportunity employer and provides accommodations for applicants with disabilities.