Crew Chief

IHOP 3586 Wylie; Wylie (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP 3586 Wylie is seeking a full-time Crew Chief to lead a high-performing team. The role offers a competitive hourly rate of $16 - $18 and included health insurance for full-time staff.

You will support in training, scheduling, and daily operations to ensure exceptional guest experiences. You will supervise team performance, monitor time cards, check deliveries, and ensure adherence to SOPs while promoting a collaborative work environment.

Qualifications

• Must be able to read and speak English.
• Strong communication skills with customers and team.
• Basic math for register and inventory tasks.
• Ability to stay calm and focused during busy periods.

Responsibilities

• Assist in preparation and readiness of personnel, equipment and supplies.
• Help assign duties, encourage teamwork, and maintain service standards.
• Supervise performance, monitor time cards and adjust schedules as needed.
• Convey updates on menu items, promos and SOPs to staff.

Skills

English (read/write)

Communication

Basic math

Calm under pressure

Job description

Are you looking for an exciting opportunity to showcase your leadership skills and make a direct impact on the success of a high-performing team? Look no further! IHop, a leading player in the restaurant industry, is seeking a talented and motivated individual to join our team as a full-time Crew Chief.

WHAT'S THE SCOPE?

We offer a competitive hourly rate of $16 - $18 per hour.

Full-time employees receive health insurance!

YOUR CONTRIBUTIONS MATTER

Your duties will include assisting in the preparation and readiness of personnel, equipment, and supplies to meet the needs of the business. You will also help in assigning employee duties, encouraging teamwork, and promoting a collaborative work environment. In this role, you will be responsible for keeping our team informed about new menu items, specials, and promotional materials. By providing clear and comprehensive information, you will ensure that all employees have a complete understanding of food preparation and service, guaranteeing exceptional customer experiences.

Supporting the development and growth of our team members is another vital aspect of this position. You will assist in conducting orientation and training for new employees, while also providing refresher training to current employees when needed. Additionally, you will supervise employee performance and behavior, ensuring adherence to company policies and maintaining high standards of service. Efficiency and attention to detail are essential in this role. You will monitor and review time cards daily, making necessary adjustments to schedules to meet restaurant needs and minimize overtime. Moreover, you will enforce portion control measures as outlined in our Standard Operating Procedures Manuals, and maintain strict security protocols while checking deliveries for accuracy and quality. You will also be responsible for performing administrative procedures such as handling cash receipts, reconciling funds, and making daily deposits.

WHAT'S REQUIRED?

• Ability to speak and read English
• Good communication skills
• Basic math skills
• Ability to remain calm under pressure
• Relevant experience is preferred but not required!