Crew Chief

Team Car Care East, LLC (US); Audubon (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401K match

Biweekly bonuses

Career advancement

DailyPay

Employee discount

Uniforms provided & laundered

PTO after 180 days

Insurance benefits

Referral bonuses

Job summary

Team Car Care East, LLC (US) is seeking a Crew Chief at our Audubon, NJ location to lead the crew alongside the General Manager. You will drive sales, mentor team members, and ensure outstanding guest experiences in a fast-paced auto care environment.

You will coach staff, participate in budgeting and forecasting, and uphold safety and quality standards. This role offers leadership growth, competitive benefits, and a path toward higher responsibility within the company.

Qualifications

• One to three years of retail management experience.
• Exceptional oral and written communication skills.
• Proven leadership capable of inspiring and motivating diverse groups.
• Ability to analyze financial objectives to improve sales and service results.
• Positive, helpful attitude and professional conduct.

Responsibilities

• Guide the crew with the General Manager to boost sales and ensure smooth operations.
• Lead daily team huddles and store meetings to align on goals.
• Coach and develop teammates via internal training programs and ongoing guidance.
• Assist with budgeting, sales forecasts, and expense controls.
• Ensure cleanliness, safety, and presentation per the Guide to Excellence.
• Manage inventory and cash handling; address guest questions and issues.
• Open/close duties when the General Manager is off; maintain an engaged workforce.

Skills

Retail management

Leadership

Communication skills

Guest-first mindset

Financial analysis

Business sense

Job description

Job Title:Crew ChiefLocation:55 N White Horse Pike Audubon, NJ 08106-1302Compensation:$16.68 - $17.43Worker Type:EmployeeTime Type:Full timeJob Description:Embark on a rewarding career journey with us today as Crew Chief!FULL-SERVICE REWARDS:401K plan w/ company matchBiweekly Bonus IncentivesCareer advancement opportunitiesDailyPayDo not need to pay for toolsEmployee DiscountEmployee Referral BonusesFleet Referral BonusesMedical/dental/vision insurance benefitsPerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.PTO after 180 daysSpot bonuses through our internal rewards programUniforms paid for and launderedGEAR UP FOR YOUR ROLE:As a Crew Chief, you're an important part of our management team, focused on giving top-notch service to customers. You'll team up with the General Manager to guide the crew, keep things running smoothly, and boost sales. Crew Chiefs get training for different jobs and can move up in our company. Join us as a Crew Chief for leadership experience and chances to grow your skills and career. If you want more than just a job, grab this opportunity now and start your career journey with Team Car Care!HOW YOU WILL DRIVE SUCCESS:Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.Ensure our quality control measures and processes are followed consistentlyCarry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiativesAssist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.Provide clear and detailed direction to the team consistentlyEnsure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)Provide guidance and mentoring to the automotive technicians and CSA'sPerform opening and closing duties when the General Manager (GM) is offAssist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and business needLeads daily team huddles and store meetings. Setting the direction for achieving the business goalsManages inventory and product order that meets the business needAdheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guestsAssist guests with their questions and needs. In-person, electronically, or via the telephoneUNDER THE HOOD – WHAT YOU’LL NEED:One to three years of retail management experience; Professional automotive experience is not required.Must have exceptional oral and written communication skillsIs a proven leader that possesses the ability to inspire and motivate diverse groups of peopleHas sound business sense and a comprehensive understanding of the retail industryCan analyze, comprehend, and recommend financial objectives that help increase sales and service resultsDemonstrate a positive, helpful attitude as well as professional conduct and appearance alwaysEnjoys and is energized by a fast-paced, flexible, high-performance retail environmentHas a "Guest First" mindsetYou must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Must be able to stand on your feet on hard surfaces like concrete or metalExpect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumesMust be able to lift and move work-related items up to 50 poundsPerform all other duties as assigned or needed.Must be at least 18 years of ageCandidates must be legally authorized to work in the U.S. without company sponsorship now or in the futureEqual Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.