Job Details
Location: 8608 TANASBOURNE - BEAVERTON, OR 97006; Salary: $16.50 - $17.50 per hour
The essential functions of various crew member positions within the restaurant are described below. In most cases, a crew member should be cross‑trained in at least three service positions.
Runner / Line Coordinator
Responsible for ensuring all orders — whether for Dining Room or Pick‑Up Window (PUW) — are assembled correctly within the stated time goals.
- Assist the register operator with filling orders.
- Know proper serving and bagging procedures and be able to bag all “to go” orders.
- Thank each customer as they receive their completed order.
- Ensure each bagged order is complete, with the receipt placed in the bag after the order is completed.
- Keep bagged orders separated at the window to prevent the wrong order from going out the window.
- Be able to reach the condiment stand, which is 4ft. from the floor and at a depth of 3ft.
Order Taker / Dining Room
Customer courtesy is a must. The order taker/dining room person is responsible for.
- Greeting customers.
- Accurately filling out the customer check.
- Suggesting additional items for the customer’s meal.
- Thanking customers.
- Assisting customers requiring special assistance (moving a table, carrying a tray, setting up high chairs).
- Properly cleaning trays and returning them to the service line (trays carried in stacks of 12–15, weight 5–10lb.).
- Cleaning tables and chairs after each use.
- Using a handheld carpet sweeper as needed.
- Re‑aligning tables and chairs as necessary.
- Spot‑cleaning all glass windows and doors.
- Maintaining the cleanliness of restrooms.
- Maintaining the condiment stand (replenishing ketchup pump, adding stock).
Grill
- Press meat to the correct size specification.
- Visually check all cooked products on the grill to ensure proper quality standards.
- Turn and press meat patties on a grill surface that is 3ft. off the floor.
- Use the grill board on the front, which reaches a depth of up to 4ft.; operator must reach the back.
- In Image restaurants, serve meat to either service line when the grills are not in operation (80–90% of the time).
- Cook grilled chicken and hand wrapped baked potato to the sandwich maker.
- Water‑clean the grill surface and maintain overall cleanliness.
- Determine the customer’s order from a video monitor or speaker system.
Fries / Nuggets
- Determine the customer’s order from a video monitor or speaker system.
- Portion and serve fries and nuggets to both service lines.
- Retrieve fries/nuggets from the walk‑in freezer during each shift.
- Cook fries, pick up the fry basket out of the shortening, hold it stationary for 5seconds to allow draining, then empty into the fry bin.
Sandwiches
- Determine the customer’s order from a video monitor or speaker system at PUW.
- Wear disposable vinyl gloves while working in the sandwich position.
- Retrieve buns from the bun warmer located over the sandwich station at a height of 59–66inches.
- Reach the back of the sandwich station; the sandwich board on the front reaches a depth of up to 4ft.
- Retrieve condiment pans from underneath the station to replenish throughout the shift.
- Prepare baked potatoes to order at the sandwich station.
Drinks
- Receive the customer’s order from a video monitor or speaker system.
- Portion and serve cold drinks.
- Prepare and serve all hot beverages.
- Portion and serve Chili and Frosties.
- Replenish the ice in the ice bin several times during each shift. A bucket of ice weighs approximately 15lb. and must be carried from the ice machine in the back room to the service line ice bins.
Register
- Greet the customer, take their order, and key it into the register.
- Relay orders over a speaker system if the restaurant uses one.
- Complete cash transactions with the customer.
- During non‑rush, prepare drinks and assist with bagging carry‑out orders.
- Assist with drinks and bagging duties during rush periods in certain store types.
- If assigned to the Pick‑Up Window, execute all transactions through the window with the customer in the car; reach typically 3–4ft. from the window.
- Carry a two‑way conversation with the customer using a headset system at the Pick‑Up Window.
Opening Responsibilities
- Retrieve case of lettuce (weight up to 50lb., box ~3ft. long, 2ft. wide) from the walk‑in cooler; move to prep area on a utility cart.
- Safely operate a “Silver King Kutlett” for chopping lettuce (requires two hands).
- Return sandwich lettuce in 22quart buckets filled with water to the walk‑in cooler (requires lifting).
- Slice tomatoes with a slicer that locks onto the prep table (requires two hands).
- Use a serrated knife to prepare sandwich toppings and salad products.
- If raw bacon is used, reach to the back of the grill (3ft. from the floor, depth 3–4ft.).
- Wash windows inside and out alternating every other day.
- Move freely through landscaped areas and over curbs; use a stepladder if required.
- Pull products from freezer or walk‑in cooler (chili, meat, fries, chicken). Required lifting up to 36lb.
- Clean and sanitize dirty dishes; place on shelves; may need a step stool to reach higher shelves.
- Empty trash containers (50gal) from inside store using a two‑wheeled cart to the dumpster.
- Operate a can opener and onion slicer (requires two hands).
Pre‑Close Responsibilities
- Clean chili stove surface, trough, and surrounding areas; reach back of stove at depth 4ft.
- Clean stainless steel wall protectors (5–7ft. from floor).
- Filter fryers (French Fryers and Chicken Fryer). Requires good mobility and use of both hands.
Qualifications
- Must be able to perform each essential duty satisfactorily.
- The requirements listed are representative of the knowledge, skill, and/or abilities required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.