Credit Systems Analyst (Mortgage Systems)

SmartRecruiters, Inc.; Apple Valley, Northern (MN, KY); Hybrid; USD 78,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Vision Insurance

Life Insurance

Disability insurance

Paid time off

Job summary

Ent Credit Union (in collaboration with Wings Credit Union) seeks a Credit Systems Analyst for mortgage systems to administer and optimize credit systems and integrations. You will lead system implementations, coordinate testing, and work with vendors and internal teams to maintain performance and security.

The role requires a college degree or technical training and 3+ years in relevant systems, preferably with nCino.

Qualifications

• College degree or technical training required.
• 3+ years of relevant systems experience, including knowledge of financial institution software (nCino preferred).

Responsibilities

• Administers, maintains, and optimizes credit systems and third-party integrations.
• Leads system implementations, upgrades, and maintenance activities in partnership with business units and vendors.
• Provides user support, training, and guidance; manages access and security permissions.
• Coordinates testing, validation, and deployment of system changes and releases.

Skills

Problem-solving

Customer service

Attention to detail

Multitasking

Communication

Flexibility

Team collaboration

Education

College degree or technical training

Tools

nCino

Job description

Credit Systems Analyst (Mortgage Systems)

• Full-time
• Compensation: USD 78,000 - USD 90,000 - yearly

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!

The Credit Systems Analyst is responsible for the technical and functional administration of systems and third-party integrations supporting assigned business units. This role evaluates, develops, implements, and supports technology solutions that enhance operational efficiency, improve processes, and meet business needs. The Credit Systems Analyst serves as the lead resource for system-related projects, collaborating closely with cross-functional departments and vendors to maintain system performance, resolve issues, and drive continuous improvement.

Essential Functions

• Systems Administration & Support:
  • Administers, maintains, and optimizes credit systems and third-party integrations to ensure system reliability, performance, security, and data integrity.
  • Leads system implementations, upgrades, enhancements, and maintenance activities in partnership with business units, Information Technology, and vendors.
  • Serves as the primary subject matter expert and escalation point for system-related issues, providing user support, training, and guidance.
  • Manages system configurations, user access, and security permissions in accordance with established policies, procedures, and best practices.
  • Coordinates and executes testing, validation, and deployment activities to ensure successful implementation of system changes and releases.
• Business Analysis & Process Improvement:
  • Assists in the development, writing and updating of procedures and policies on related systems, software, and products.
  • Tracks all system changes, accomplishments, and backlog items.
  • Ensures regulatory compliance requirements are tested and implemented according to the credit union guidelines.
  • Works closely with other departments in the testing and scheduling of all system releases, new products, and marketing campaigns.
  • Works in the testing and process mapping environment to ensure systems are free of error before transitioning products into production.
  • Manage permission access and user capabilities in accordance with security best practices.
  • Works with others to develop, analyze, prioritize, and organize requirement specifications and data mapping for data integrations, developers, and testers to follow.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.
• College degree or technical training, preferred
• 3+ years of relevant systems experience (nCino preferred), including knowledge and experience with financial institution software programs, required

Technical or Specialized Knowledge/Skills:

• Exceptional problem-solving and communication skills
• Strong customer service focus and relationship skills
• Attention to detail and accuracy
• Ability to prioritize multiple tasks, deadlines, and activities
• Ability to work occasional evenings and weekends as needed
• Ability to work with all levels of employees
• Ability to work alone or with little supervision
• Willingness to pursue further education in meeting business needs

PAY RANGE: $78,000 to $90,000 (S15), plus 10% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

BENEFITS:

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.