Credit Support Coord...

Ben E. Keith; Fort Worth (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Short and Long Term Disability

401K with matching contribution

Employee Assistance Program

Wellness Program

Educational Assistance Program

Paid Vacation and Holidays

Employee Credit Union

Job summary

Ben E. Keith Company is seeking a Credit Support Coordinator to back the day-to-day operations of the Credit Teams. You will manage customer master data, set up new accounts, verify taxability, and maintain credit files while supporting credit terms decisions.

The role requires interaction with multiple departments, data accuracy, and the ability to handle confidential information. Strong Excel and Microsoft Office skills are essential.

Qualifications

• Experience implementing dynamic processes to support multiple business segments.
• Demonstrated adaptability and ability to pivot from one function to another.
• Innate ability to process complex information and data.
• Strong interpersonal skills to provide efficient, timely, reliable service to internal and external customers.
• Ability to learn and use all Ben E. Keith applications.

Responsibilities

• Coordinate maintenance of customer master data in the database and ensure governance adherence.
• Process setup of customer accounts and creation of customer files with verified taxability data.
• Maintain customer credit files consistently and completely.
• Assist credit teams by expediting credit applications and verifying necessary credit information.
• Monitor sales tax certificate database and assist with certificate collection as needed.
• Update customer records to support credit teams.
• Provide administrative support including vacation coverage and ad-hoc tasks.
• Maintain positive internal and external customer relations.
• Generate and distribute ad-hoc reports as required.
• Participate in special projects and assist with credit policy administration.

Skills

Credit Analysis

Data Management

Microsoft Excel

Communication

Office Suite

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.

Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

Position Summary:

The primary purpose of the Credit Support Coordinator is to provide support of the day-to-day operations of the Company’s Division and National Account Credit Teams with their respective administrative duties including, but not limited to, credit analysis, customer master data and sales tax management. The execution of this position requires the exercise of discretion and independent judgment.

Position Responsibilities:

• Support the Company’s Division and National Account Credit Teams by coordinating maintenance of the company’s customer master data, including adherence to governance policies.
• Process the setup of customer accounts in the database and creation of the customer file, ensuring that all credit data is recorded, including verification and documentation of customer taxability.
• Ensure customer credit files are maintained in a consistent and complete manner.
• Support the Company’s Division and National Account Credit Teams with expediting the flow of credit applications received from prospective customers; including collection and verification of credit information necessary to make informed credit terms decisions.
• Support the Company’s Division and National Account Credit Teams’ use of the sales tax certificate database, monitoring compliance, and assisting with collection of certificates as needed.
• Update customer database records as requested to support the Company’s Division and National Account Credit Teams.
• Provide support to the Company’s Division and National Account Credit Teams by acting as additional capacity, as needed, to assist with administrative duties, including vacation coverage.
• Make deliberate effort to maintain relationships with Company’s Credit Teams.
• Support the Company’s Division and National Account Credit Teams by facilitating distribution of invoice copies, credit memo documents and statements.
• Research invoice short payments and follow‑up to invoice resolution.
• Monitor returned customer payments and complete root cause analysis reporting.
• Assist in completion of vendor information packets.
• Maintain positive internal and external customer relations.
• Generate, analyze, and distribute ad‑hoc reports as required.
• Participate in special projects as assigned.
• Assist management in the administration of credit policies.
• In performing this job, the employee will have access to highly confidential information which must not be copied or shared with anyone other than those authorized by management. Disregard of this responsibility could result in disciplinary action including discharge and/or legal liability.
• Performing the duties and responsibilities of this job may require work to be done before or after normal business hours, subjecting the employee to receiving and initiating phone calls and other activities after normal business hours.

Education and/or Work Experience Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience implementing dynamic processes to support multiple business segments.
• Demonstrated adaptability and ability to pivot from one function to another.
• Innate ability to process complex information and data.
• Knowledge of business and leadership principles involved in strategic planning, resource allocation, management technique and coordination of people and resources.
• Experience prioritizing multiple projects, assignments, and tasks with documented quality outcomes.
• Effective verbal and written communication skills.
• Strong interpersonal skills to provide efficient, timely, reliable, and courteous service to internal and external customers.
• Ability to effectively present information and respond to questions from all levels within the Company.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should be proficient in their use of Microsoft Office applications including Word, Outlook, and PowerPoint with advanced Excel skills.
• Ability to learn and use all Ben E. Keith applications.
• Valid driver’s license is required for driving to perform Company business.
• Bachelor's degree, in relevant field, preferred.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Ben E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families.

• Short and Long Term Disability
• 401K with matching contribution
• Employee Assistance Program
• Wellness Program
• Educational Assistance Program
• Paid Vacation and Holidays
• Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positivelyimpact the quality of the decisions we make about our business.

Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believeour differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face. Ben E. Keith is an equal employment opportunity, affirmative actionemployer. VEVRAA Federal Contractor