Credit Strategy & Decisioning Manager

Socket.dev; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

GoodLeap, a technology company delivering financing and software for sustainable solutions, seeks a Credit Strategy and Decisioning Manager in San Francisco. You will manage underwriting policy configuration, monitor execution processes, and collaborate with Capital Markets, Treasury, Credit Risk, Product, and Engineering to improve policy performance.

You will design and pilot policy changes, run diagnostics, and communicate findings to leadership, ensuring compliance and audit readiness across

Qualifications

• Attention to detail with a focus on engineering quality processes.
• Ability to build and monitor dashboards and translate data into insights for leadership.
• Experience with SQL, Python, Databricks, Tableau and related analytics tools.
• Deep understanding of credit and underwriting policy and outcomes.
• Strong ownership and execution focused with minimal oversight.
• Ability to communicate clearly with both technical and non-technical audiences.

Responsibilities

• Translate credit and underwriting policies into the decision platform and document active decisioning flows.
• Track policy performance against intent via dashboards for approval, pull-through, and override rates.
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on status, risks, and decisions.
• Maintain version history and audit trails; own change-approval workflows for strategy changes.
• Design, deliver, and validate A/B tests and pilot integrations with stakeholders.
• Prioritize configuration change requests against engineering and product capacity.

Skills

SQL

Python

Databricks

Tableau

Claude/ChatGPT

Job description

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life‑saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configurationcontent within the decision platform, monitors and enhances GoodLeap executionprocesses, and communicates feedback on quality checks and controls regularly to theleadership. This role will also support Capital Markets, Treasury, Credit Risk, Product, andEngineering to conduct feedback loops on policy changes against the business intent, anddesign and deliver pilots working with internal stakeholders and externally with vendors tocontinually improve performance of GoodLeap’s financing products.

Essential Job Duties and Responsibilities

• Translate credit and underwriting policies into decision platform and maintain accurate and complete documentation of active decisioning flows by API sources including tracking overrides, potential exceptions, and fallback logic.
• Track how configured policy performs against intent and portfolio results through dashboards on approval rates, pull-through rates, override rates, and policy drift, and run periodic gap assessments to surface any undocumented decisioning nuances before they scale.
• Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and open decisions, tailoring the message so each audience understands the trade‑offs shaping the decision flow.
• Maintain a full version history and audittrail of every policy change to support back‑testing and regulatory review.Own the change‑approval workflows for launching or rolling back strategychanges and maintain the mapping from decision logic to customercommunications
• Design, deliver, and validate A/B,champion/challenger, and shadow tests on policy changes ahead ofproduction releases with stakeholders in Capital Markets, Product, andEngineering. Evaluate emerging credit and fraud vendor solutions andsupport pilot integrations that could generate asymmetric returns forGoodLeap.
• Prioritize and sequenceconfiguration change requests against engineering and product capacity tokeep delivery of the strategy on schedule, exercising sound independentjudgment on trade‑offs with minimal day‑to‑day direction.

Required Skills, Knowledge, and Abilities

• Exceptional attention to detail and focus on engineering quality processes, with the ability to trace details and catch discrepancies before they reach production
• Skilled at building and maintaining monitoring dashboards and translating performance data into clear, actionable insights for leadership
• Experience using with software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT
• Deep understanding of credit and underwriting policy and how configuration choices translate into borrower outcomes and portfolio risk
• Strong sense of ownership over outcomes — from policy configuration through to portfolioperformance with minimal need for oversight
• High integrity and sound judgment — comfortable escalating and surfacing blind spots forleadership rather than smoothing them over
• Working knowledge of loan decisioning engines including how policy rules interact withthird‑party data sources.
• Strong program and project management skills; able to prioritize and sequence competingconfiguration change requests across engineering and product resourcing
• Superior written and verbal communication skills; able to communicate complex trade‑to technical and non‑technical audiences and tell a compelling story
• Collaborative and effectively engage across a wide range of stakeholders — CapitalMarkets, Treasury, Product, Engineering and Credit Risk
• Self‑starter with strong organizational skills, comfortable owning documentation, versionhistory, and audit trails and balancing execution speed with compliance and audit‑readiness
• Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods on policy changes
• Ability to flex seamlessly between strategy and execution, and energized by a dynamic, fast‑moving environment

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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