Credit Risk Specialist - SRE

Barclays; New Jersey; Hybrid; USD 115,000 - 160,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k)

Life insurance

Paid leave

Job summary

Barclays in Whippany, NJ is seeking a Credit Risk Specialist‑SRE to monitor and maintain core technology infrastructure and resolve complex issues with minimal disruption. The role emphasizes reliability, observability, and proactive automation in an investment banking environment.

The position offers a base salary range of $115,000–$160,000 and a benefits package including health, dental, vision, 401(k) and life insurance. This is a full‑time on‑site opportunity in New Jersey.

Qualifications

• Experience with SQL, databases, Unix and Windows in the Investment Banking domain.
• Experience with ITIL concepts andCM tools and reporting (ServiceFirst/SNOW).
• Experience in batch monitoring with Autosys.
• Ability to own and drive end-to-end reliability improvements.
• Familiarity with observability strategy including alert quality and early-warning design.

Responsibilities

• Provide technical support for service management to resolve complex issues for clients.
• Perform preventative maintenance on hardware and software and use monitoring metrics to ensure performance.
• Maintain knowledge base of resolved cases for self-service and sharing.
• Analyze system logs and apply fixes or configuration changes to resolve issues.
• Drive automation, monitoring improvements, capacity management and resiliency.
• Identify and remediate risks and issues, elevating where needed.
• Tune monitoring tools and alerts to improve proactive issue detection.

Skills

SQL

Unix

Windows

ITIL concepts

Observability

Tools

Autosys

ServiceNow

Monitoring tools

Job description

Embark on a transformative journey as a Credit Risk Specialist‑SRE.At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. We are looking for someone who is passionate, forward-thinking, and eager to make a difference. Your unique skills and perspectives will be invaluable in helping us achieve our goals. By joining us, you'll become part of a collaborative and inclusive environment where your contributions are recognized and celebrated. Let's work together to create a brighter future for banking and pave the way for transformative growth.

To be successful as a Credit Risk Specialist‑SRE, you should have experience with:

• Technical experience with high proficiency in SQL, Database Technologies, Unix, Windows primarily in Investment Banking domain

• Experience with ITIL concepts and best practices. Experience of using configuration management tools and reporting such as Service First/SNOW

• Experience in batch monitoring tools such as Autosys

• Ability to own and drive reliability improvements end‑to‑end, from problem ingestion through engineering remediation and sustained stability improvements

• Deep familiarity with observability strategy—not just tooling—including alert quality, signal hygiene, and early‑warning design

Some other highly valued skills may include:

• Good understanding of ITIL methodologies as applicable to application management function

• Project management skills

• Understands follow-the-sun model, experience in working with India and offshore teams

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.

This role is located in Whippany, NJ.

Minimum Salary: $115,000

Maximum Salary: $160,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.