Credit Representative

DeLaval; North Kansas City (MO); Sur place; USD 55 000 - 65 000; Plein temps

Résumé du poste

DeLaval’s Kansas City office is seeking a Credit Representative to support the financial health of the business by managing customer accounts and ensuring timely receivables collections.

You will partner with Commercial, Sales, and Finance to balance strong customer relationships with disciplined credit practices, while maintaining accurate records and compliant processes in a hybrid work setting (3 days on-site: Tue/Wed/Thu).

Qualifications

• 2–3 years of experience in Accounts Receivable, Credit, Collections, or related field.
• Experience working directly with customers to resolve payment issues.
• Strong communication, negotiation, and analytical skills.

Responsabilités

• Manage an assigned portfolio of customer accounts and drive timely collections.
• Execute collection calls, emails, and follow-ups.
• Monitor aging reports and address delinquent accounts.
• Negotiate payment commitments and resolve balances.
• Identify credit risks and escalate concerns.
• Collaborate with Sales, Customer Service, and Finance to resolve issues.
• Maintain accurate records and ensure compliance with credit policies.

Connaissances

Communication

Negotiation

Analytical skills

Prioritization

Formation

High school diploma

Associate’s or Bachelor's degree in Finance/Accounting

Outils

Excel

Description du poste

Job Description

Job Location: Kansas City

Working Model: Hybrid

Credit Representative

Credit Representative, DeLaval

(Kansas City Office, hybrid — 3 days a week — Tuesday, Wednesday, Thursday)

For over 140 years, DeLaval has been driving progress in milk production by innovating solutions for dairy producers around the globe. We are a team of passionate professionals committed to making sustainable food production possible. Working with our dealers across North America, we offer integrated solutions of milking systems, consumables and services to help dairy producers address challenges in animal welfare, food safety, farm profitability, and work efficiency.

At DeLaval, we prioritize our people and their safety. We pride ourselves on our culture of thinking and acting as One DeLaval. We also empower our people to Make Things Happen, and encourage Setting Direction.

Location: Kansas City, Missouri

Department: Finance | Group Finance & IT

About The Role

As a Credit Representative, you will play a critical role in supporting the financial health of the business by managing customer accounts and ensuring timely collection of receivables. Acting as a business partner to Commercial, you will help balance strong customer relationships with disciplined credit and collections practices.

What you’ll do

• Manage an assigned portfolio of customer accounts and drive timely collections
• Execute collection activities including calls, emails, and follow-ups
• Monitor aging reports and proactively address delinquent accounts
• Negotiate payment commitments and support resolution of outstanding balances
• Identify credit risks and elevate concerns
• Partner with Sales, Customer Service, and Finance to resolve account issues
• Maintain accurate records and ensure compliance with credit policies

What you’ll bring

• 2–3 years of experience in Accounts Receivable, Credit, Collections, or related field
• Experience working directly with customers to resolve payment issues
• Strong communication, negotiation, and analytical skills
• Ability to manage priorities and work independently
• Proficiency in Excel and Microsoft Office

Why Join DeLaval?

• Be part of a global leader in dairy technology and innovation
• Work in a culture built on collaboration, accountability, and impact
• Play a key role in shaping the future of sustainable food production
• Lead with purpose and visibility at the executive level

Education

High school diploma required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred.

DeLaval is an equal opportunity employer.