Credit Officer, Vice President - Special Credits

Aumni; Plano (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase is seeking a Vice President in the Special Credit Group within Commercial Term Lending to lead workout strategies for defaulted and non‑performing CRE loans and to optimize recoveries across portfolios.

The role emphasizes regulatory compliance, senior‑level reporting, and mentorship of junior staff, with close coordination across legal, servicing, and asset management teams in a fast‑paced environment.

Qualifications

• Undergraduate degree in Business, Finance, or related discipline.
• 7+ years of experience in real estate lending, construction and permanent financing, underwriting, loan review, and/or loan workouts with direct CRE exposure.
• Deep understanding of CRE valuation concepts across major property types and special situations.
• Extensive experience with property cash flow analysis (historical and pro‑forma), debt service coverage, and sensitivity/scenario modeling.
• Advanced proficiency in Excel for financial modeling; working knowledge of Word and Access for documentation and data management.
• Demonstrated negotiation skills with borrowers, sponsors, and third parties to maximize recoveries.
• Strong analytical and problem‑solving capabilities with judgment in dynamic credit/real estate markets.
• Excellent written and verbal communication skills, including executive‑level reporting and portfolio storytelling.
• Knowledge of risk rating methodologies, credit risk assessment processes, and regulatory expectations for criticized assets.
• Ability to independently plan and execute non‑routine financial analysis and reporting projects.
• Track record of cross‑functional collaboration across legal, servicing, and asset management teams.

Responsibilities

• Lead end‑to‑end workout strategies for defaulted and non‑performing CRE loans to maximize recoveries.
• Execute restructures, modifications, discounted payoffs, note sales, and foreclosure processes with legal, servicing, and asset management teams.
• Oversee negatively classified and non‑performing assets with disciplined loan oversight and risk rating adherence.
• Perform advanced property‑level and portfolio cash flow analysis, scenario modeling, and valuation to inform decisions.
• Serve as project lead on special assignments including portfolio evaluations and training initiatives for staff.
• Design analytical frameworks and enhance management reports tracking portfolio status and KPIs.
• Negotiate with borrowers and sponsors to drive time‑bound, value‑accretive outcomes.
• Respond as a technical expert to inquiries and resolve system‑related issues impacting loan administration.
• Prepare periodic portfolio status reports and present to Senior Management and governance forums.
• Ensure adherence to regulatory, compliance, and reputation risk policies, escalating risks as needed.
• Build relationships with internal and external stakeholders to accelerate execution.

Skills

CRE lending expertise

cash flow analysis

negotiation skills

regulatory knowledge

Excel modeling

executive reporting

cross-functional collaboration

Education

Undergraduate degree

Tools

Word

Access

Job description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in the Special Credit Group within Commercial Term Lending, you lead the management and resolution of defaulted and non‑performing commercial real estate (CRE) loans secured primarily by West Coast properties. You will drive portfolio‑level and asset‑level strategies that optimize recoveries through restructures, modifications, discounted payoffs, note sales, and foreclosure pathways. You will ensure rigorous compliance with regulatory and bank risk policies, elevate reporting quality for senior stakeholders, and guide junior talent while serving as a technical subject‑matter expert.

Job Responsibilities:

• Lead end‑to‑end workout strategies for defaulted and non‑performing Commercial Real Estate loans to maximize recoveries and reduce loss severity.
• Execute restructures, modifications, discounted payoffs, note sales, and foreclosure processes, coordinating closely with legal, servicing, and asset management teams.
• Oversee negatively classified and non‑performing assets, ensuring disciplined loan oversight, documentation, and adherence to risk rating methodologies and bank policies.
• Perform advanced property‑level and portfolio cash flow analysis (historical and pro‑forma), scenario modeling, and valuation to inform decisioning and negotiations.
• Serve as project lead on special assignments, including income property loan portfolio evaluations, policy updates, and training initiatives for less experienced staff.
• Design new analytical frameworks and enhance management reports that track portfolio status, recovery pathways, timelines, and performance KPIs for senior leadership.
• Negotiate with borrowers, sponsors, and counterparties to drive time‑bound, value‑accretive outcomes in dynamic market conditions.
• Respond as a technical expert to customer inquiries and resolve system‑related issues impacting loan administration and reporting fidelity.
• Prepare periodic portfolio status reports and present progress updates, risks, and mitigants to Senior Management and governance forums.
• Ensure strict adherence to regulatory, compliance, and reputation risk policies, escalating emerging risks and exceptions appropriately.
• Build and maintain effective relationships with internal and external stakeholders to accelerate execution and improve outcomes.

Required Qualifications, Capabilities, and Skills:

• Undergraduate degree in Business, Finance, or a related discipline.
• 7+ years of experience in real estate lending, construction and permanent financing, underwriting, loan review, and/or loan workouts, with direct Commercial Real Estate exposure.
• Deep understanding of Commercial Real Estate valuation concepts and methodologies across major property types and special situations.
• Extensive experience with property cash flow analysis (historical and pro‑forma), debt service coverage, and sensitivity/scenario modeling.
• Advanced proficiency in Excel for financial modeling; strong working knowledge of Word and Access for documentation and data management.
• Demonstrated negotiation skills with borrowers, sponsors, and third parties to achieve recovery‑maximizing outcomes.
• Strong analytical and problem‑solving capabilities with proven judgment in dynamic credit and real estate markets.
• Excellent written and verbal communication skills, including executive‑level reporting and portfolio storytelling.
• Knowledge of risk rating methodologies, credit risk assessment processes, and regulatory expectations for criticized/classified assets.
• Ability to independently plan and execute non‑routine financial analysis and reporting projects with minimal oversight.
• Track record of cross‑functional collaboration and relationship building across legal, servicing, appraisal, and asset management teams.

Preferred Qualifications, Capabilities, and Skills:

• West Coast Commercial Real Estate market experience and familiarity with regional legal and foreclosure processes.
• Experience leading discounted payoff and note sale transactions, including marketing processes and bid evaluation.
• Hands‑on exposure to Real Estate Owned strategies and property‑level business plans during post‑foreclosure phases.
• Working knowledge of commercial real estate loan systems and data workflows; aptitude for resolving system‑related issues and enhancing reporting processes.
• Prior experience mentoring or managing junior analysts/associates and delivering training content.
• Advanced Excel modeling and data tools experience (e.g., Access optimizations).
• Graduate degree (MBA, MSRE) and/or relevant professional credentials a plus.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Lead workout and recovery strategies for distressed commercial real estate loans, maximizing recoveries and reducing losses.