Credit Evaluation Specialist

Utah; Salt Lake City (UT); Presencial; USD 50.000 - 65.000; Jornada completa

Descripción de la vacante

The University of Utah is seeking a Credit Evaluation Specialist to evaluate transfer, examination, military, and other prior learning credits. You will interpret academic records and policies to determine transferable credit and degree applicability, supporting student progression and degree completion.

Collaborating with academic departments and campus partners, you will maintain articulation rules and related systems, resolve complex credit cases, and contribute to continuous improvement in

Formación

• Bachelor’s degree or equivalent plus one year of related experience.
• Demonstrated ability to work independently and coordinate multiple tasks.
• Effective written and verbal communication with students, faculty, and staff.

Responsabilidades

• Analyze and determine transfer credit eligibility and applicability per university policies.
• Interpret records to determine course equivalencies and degree applicability.
• Research and resolve complex transfer credit cases and appeals.
• Maintain articulation rules, transfer pathways, and degree audit systems.
• Provide guidance on transfer policies to students and faculty.

Conocimientos

Strong coordination and organizational

Independent work

Effective communication

Educación

Bachelor’s degree in a related field or equivalency

Herramientas

PeopleSoft Campus Solutions

TES

Transferology

Stellic

Descripción del empleo

Details

Open Date 10/28/2026

Job Title Coordinator, Administrative Program

Working Title Credit Evaluation Specialist

Career Progression Track D

Track Level

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday 8:00am – 5:00pm University of Utah campus (primary) with some hybrid remote opportunities after completion of probation period.

VP Area Academic Affairs

Department 00296 - Registrar's Office

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $50,000 – $65,000

Close Date 11/25/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Credit Evaluation Specialist is responsible for the evaluation, articulation, and application of transfer, examination, military, and other prior learning credit in support of student progression and degree completion. Serving as a subject matter expert in transfer credit, articulation, and degree applicability, this position interprets complex academic records, curriculum requirements, institutional policies, and accreditation standards to determine transferable credit and its application toward university requirements.

Working collaboratively with academic departments and campus partners, the Credit Evaluation Specialist develops and maintains articulation rules, course equivalencies, degree audit functionality, and related systems that support student success and institutional effectiveness. The position also provides expert guidance regarding transfer policies and processes, resolves complex credit evaluation issues, and contributes to continuous improvement initiatives that promote accuracy, consistency, compliance, and exceptional service throughout the student experience.

Responsibilities

Transfer Credit Evaluation & Policy Administration

• Analyze, evaluate, and determine the transfer-ability, equivalency, and applicability of transfer coursework, examination credit, military credit, and other prior learning in accordance with university policies, accreditation standards, regulatory requirements, and established guidelines.
• Interpret course content, learning outcomes, academic records, catalog requirements, curriculum structures, articulation agreements, and academic policies to determine course equivalencies, general education fulfillment, degree applicability, and student progression toward degree completion.
• Evaluate transfer credit when established equivalencies do not exist, conducting independent research and exercising professional judgment to ensure accurate, equitable, and consistent outcomes.
• Research and resolve complex transfer credit cases, exceptions, appeals, petitions, and policy-related inquiries requiring advanced interpretation, judgment, and collaboration.
• Serve as a subject matter expert in transfer credit evaluation, articulation, degree applicability, and related academic policies, ensuring compliance while identifying opportunities to improve institutional practices and transfer student outcomes.

Articulation, Systems & Data Management

• Develop, maintain, and enhance transfer articulation, course equivalency, transfer evaluation, and degree audit systems to ensure the accurate application of transfer and test credit.
• Establish and maintain course equivalencies, articulation rules, transfer pathways, and related records in collaboration with academic departments and campus partners.
• Monitor curriculum and catalog changes to ensure articulation rules, transfer credit practices, and degree applicability standards remain accurate and aligned with institutional requirements.
• Utilize multiple systems and technologies to evaluate academic records, maintain transfer data, generate reports, and support departmental operations.
• Participate in the testing, implementation, maintenance, and enhancement of student information systems, transfer articulation platforms, degree audit tools, workflow solutions, and related technologies.
• Develop and analyze reports, service metrics, and operational trends to support decision-making, monitor performance, and identify opportunities for improvement.

Student, Faculty & Campus Support

• Provide exceptional customer service through in-person service windows, telephone support, shared email accounts, and other communication channels while responding to inquiries regarding transfer credit, articulation, degree applicability, academic policies, and university procedures.
• Serve as a primary resource for students, faculty, staff, and external partners regarding transfer evaluation processes, policies, and outcomes.
• Explain transfer credit decisions, degree applicability determinations, academic requirements, evaluation timelines, and appeal options in a clear, student-centered manner.
• Research and resolve inquiries and complex cases while maintaining a high level of responsiveness, professionalism, and service excellence.
• Provide backup support for Office of the Registrar front-line operations and related customer service functions as needed.

Collaboration, Communication & Training

• Collaborate with academic departments, admissions, advising, enrollment management, Office of the Registrar colleagues, and external institutions to support transfer student success, articulation initiatives, and institutional goals.
• Build and maintain partnerships that facilitate course articulation, transfer pathway development, credit mobility, and improved student outcomes.
• Develop and maintain business procedures, training materials, knowledge resources, and public-facing content that promote consistency, transparency, and understanding of transfer evaluation processes.
• Provide consultation, guidance, and training to faculty, staff, and campus partners regarding transfer evaluation policies, systems, procedures, and best practices.

Quality Assurance, Compliance & Continuous Improvement

• Conduct quality assurance reviews of transfer and test credit evaluations, monitor data integrity, identify discrepancies, and implement corrective actions to improve accuracy, consistency, and compliance.
• Maintain compliance with FERPA and all applicable university, accreditation, state, and federal regulations governing academic records and transfer credit.
• Monitor workflows and service levels, maintain an active feedback loop with campus partners, and recommend process, technology, and automation improvements that enhance efficiency, compliance, customer service, and student success.

Strategic & Organizational Support

• Manage multiple priorities, projects, and deadlines within a fast-paced, team-oriented environment while maintaining high standards of accuracy and service.
• Contribute to university initiatives related to transfer pathways, articulation agreements, student mobility, retention, enrollment goals, and degree completion.
• Participate in special projects, committees, audits, system implementations, and organizational initiatives that support the strategic goals of the Office of the Registrar and the university.
• Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience

Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Department Specific Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience, plus one year of directly related experience.
• Experience analyzing complex information, exercising independent judgment, and making decisions in accordance with established policies, procedures, and regulations.
• Demonstrated ability to interpret, apply, and communicate complex policies, requirements, and technical information accurately and consistently.
• Strong organizational skills and attention to detail with commitment to accuracy, data integrity, and quality assurance.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, customer-focused environment.
• Proficiency with standard office software and technology systems.

Preferences

• Three or more years of direct experience evaluating transfer, examination, military, international, or other prior learning credit and determining equivalencies and degree applicability.
• Experience developing and maintaining course equivalencies, articulation agreements, transfer pathways, degree audit requirements, or curriculum-based evaluation rules.
• Experience interpreting academic catalogs, curriculum requirements, accreditation standards, and institutional or academic policies.
• Experience working with student information systems, transfer articulation platforms, degree audit systems, reporting tools, and related technologies.
• Experience using data analysis, quality assurance, and process improvement methodologies to support operational effectiveness and service excellence.
• Experience collaborating with faculty, academic departments, and campus stakeholders to resolve complex academic records, transfer credit, or curriculum-related issues.
• Knowledge of transfer credit evaluation, articulation, academic records administration, FERPA , and higher education regulatory requirements.

The posted salary range reflects the full compensation opportunity for this position. Starting salary will be determined based on qualifications, directly related experience, and demonstrated expertise. Consideration for compensation toward the higher end of the range is generally limited to candidates who meet all minimum and preferred qualifications and have five or more years of progressively responsible experience in transfer credit evaluation, articulation, degree applicability, and academic records administration, including substantial experience with PeopleSoft Campus Solutions, TES , Transferology, Stellic, or similar systems. Candidates considered at this level are expected to demonstrate expertise that significantly exceeds the baseline expectations of the position.

Type Benefited Staff

Special Instructions Summary

Required 5 professional references, information requested : First and Last Name, Relation, Company, Email and Phone Number

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted athttps://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.