Credit Control Manager

Eames Consulting; United States; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Remote or hybrid

Progression opportunities

Learn from CFO

Job summary

Eames Consulting partners with a leading care home provider to recruit a Credit Control Manager. The role is hands-on, overseeing your own ledger or care homes while also managing a small credit control and billing team.

You will lead the credit control process, mentor staff, and handle queries from private payers, councils and NHS, with a focus on improving debtor reporting and cash collection. Flexible remote or hybrid working options are available depending on location.

Qualifications

• Strong background in credit control within a care home provider.

Responsibilities

• Manage all aspects of the credit control process.
• Lead, upskill and grow the credit control team.
• Manage queries from private fee payers, council and NHS.
• Manage aged debtor reporting.
• Drive efficiencies across the department and implement change.
• Review debtor balances for all homes to identify problem payers early.
• Make outbound calls to residents and families to resolve queries.
• Communicate with home managers and admin regarding resident accounts.
• Ensure onboarding of new residents.
• Liaise with transactional team to ensure bank postings, allocations and reconciliations are up to date.

Skills

Credit control

Job description

Eames are partnering with a leading care home provider with a national footprint to hire a Credit Control Manager.

This is a hands on role where you will manager your own ledger or care homes whilst managing a small credit control team and billing team.

Key tasks/ responsibilities:

• Manage all aspects of the credit control process
• Leading, upskilling and growing the credit control team
• Managing queries from private fee payers, council and NHS
• Managing the aged debtor reporting
• Driving efficiencies across the department, bringing ideas and implementing change
• Regularly reviewing debtor balances for all homes to identify problem payers early
• Making outbound calls to residents and families to promptly resolve queries
• Communicate regularly with home managers and admin regarding resident accounts
• Ensuring the onboarding of new residents
• Liaison with transactional team to ensure bank postings, allocations and reconciliations are up to date
• Ad hoc requirements as the business grows

Person requirements:

• Strong background in credit control within a care home provider

What's on offer:

• Remote or hybrid working available depending on location
• Excellent opportunity for progression and learning
• Opportunity to learn from an accomplished CFO