Credit & Collections Representative

Sunbelt Rentals; East Islip (NY); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term and long-term disability

Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Job summary

Sunbelt Rentals is seeking a Credit & Collections Representative to join our team in New York. You will make collection calls and work to reduce delinquency on assigned accounts, while delivering exceptional service to customers and internal partners.

Responsibilities include contacting customers, resolving disputed invoices, and coordinating with contractors. Sunbelt Rentals offers a strong benefits package and opportunities for development in a fast-growing company.

Qualifications

• Knowledge of construction lien laws.
• Professional phone etiquette.
• Commitment to excellent customer service.
• Detail oriented and organized.
• Excellent written and verbal communication abilities.
• Extensive knowledge of fair debt and collection management.
• Strong knowledge of state commercial laws.
• Knowledge of legal lending methods.
• Some experience with computerized accounting methods.

Responsibilities

• Reduce delinquency for assigned accounts.
• Contact customers regarding payment status.
• Answer incoming customer calls and resolve disputes.
• Coordinate with profit centers to resolve invoicing issues.
• Arrange joint checks with general contractors when needed.
• Forward Certificates of Insurance and Tax Certificates to appropriate departments.
• Update and amend customer maintenance information.

Skills

Debt collection

Phone etiquette

Customer service

Communication

Legal knowledge

Fair debt laws

State commercial laws

Accounting familiarity

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Credit & Collections Representative
Are you seeking an entrepreneurial, empowering workplace that allows you:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts.

DUTIES & RESPONSIBILITIES:

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answering incoming customer calls
• Deal with customers and profit centers to get disputed invoices resolved
• Deal with general contractors for specific jobs and make arrangements for joint checks
• Forward Certificates of Insurance and Tax Certificates to the appropriate departments
• Update and amend customer maintenance information

QUALIFICATIONS

• Knowledge of construction lien laws
• Professional phone etiquette
• Commitment to excellent customer service
• Detail oriented
• Excellent written and verbal communication abilities
• Extensive knowledge of fair debt and collection management.
• Strong knowledge of state commercial laws.
• Knowledge of legal lending methods.
• Some experience with computerized accounting methods.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $21.84 - 30.03

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.