Credentialing Specialist

Inactive - Acadia Healthcare Corporate; Franklin (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Life Insurance

EAP

Professional growth opportunities

Job summary

Acadia Healthcare is seeking a Credentialing Specialist to support facilities with enrollment in payer programs and Medicare/Medicaid compliance. The role involves preparing documentation, monitoring PECOS entries, and assisting with NPPES submissions in a hybrid Franklin, TN setting.

The position emphasizes accuracy, confidentiality, and collaboration with the Corporate Director of Managed Care to streamline processes and improve workflows across Acadia's nationwide network.

Qualifications

• BA/BS degree preferred but not required
• 1–3 years healthcare experience required
• Managed care concepts knowledge essential
• Strong documentation and organizational skills
• Excellent written communication
• Ability to handle confidential information

Responsibilities

• Assist in preparation of applications for payer programs (Medicare/Medicaid) and similar programs
• Track and monitor facility entries in PECOS
• Assist credentialing leads with Disclosure of Information documents
• Prepare initial state Medicaid enrollments and re-validations
• Submit information to NPPES (NPIs) and group NPIs

Skills

Communication skills

Attention to detail

Organizational skills

Confidentiality

Interpersonal skills

Multi-tasking

Education

BA/BS degree preferred

1–3 years healthcare experience

Job description

Overview

About This Role

Location: Franklin TN, Hybrid

The primary duty of the Credentialing Specialist is to provide support and guidance to assigned facilities in all areas of the credentialing portion of the managed care/contracting process. They will partner with facilities to assist in the preparation of the proper documentation for submission to meet the deadlines required. They will also assist in the review of paperwork for Medicare, Medicaid, and commercial payer compliance of documents for the organization. Credentialing Specialist maintains the department work flow to ensure accuracy and completion of tasks in a timely manner.

Our Mission

At Acadia, we exist to Lead Care with Light. Every day, our teams help improve lives, inspire hope, and elevate communities through compassionate behavioral healthcare.

Compensation & Benefits

We value your expertise and dedication—and we invest in your success.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

Responsibilities

What you’ll do…

• Assist in the preparation of applications for physician and facility participation in payer programs, including Medicare 855A, 855B, 855I and 855R and similar applications for Medicaid programs and managed care plans.
• Track and monitor facility entries in Medicare’s PECOS database.
• Assist facility credentialing leads in the preparation of Disclosure of Information documents requiring corporate validation and signature.
• Prepare and submit initial state Medicaid enrollments and re-validations.
• Prepare and administer facility information to the NPPES website. This will include initial NPI for new facilities, edits to existing NPIs, and Group NPI’s for physician billing.
• Work closely with Corporate Director of Managed Care to ensure efficiency of processes and create new work flow tools as needed.

OTHER FUNCTIONS:

• Perform other duties as assigned.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to all stakeholders.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

What you'll bring...

Minimum

• BA/BS degree preferred but not required
• One - three years of healthcare experience is required
• Basic to working knowledge of managed care concepts
• Documentation, proficiency, attention to detail, and organization skills are essential
• Excellent communication skills, especially written, and the ability to concisely summarize
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level
• Self-motivated with strong organizational skills and superior attention to detail
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes
• Capable of working within established policies, procedures and practices prescribed by the organization

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not Applicable

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

Why Acadia?

When you join Acadia Healthcare, you become part of a team dedicated to improving lives through compassionate care and ethical leadership. We are committed to helping our employees grow professionally while making a meaningful difference for patients, families, and communities.

At Acadia, we:

• Lead Care with Light by supporting those who care for others.
• Set the standard for care through accountability and excellence.
• Lift and uplift one another through collaboration and respect.
• Innovate quickly to save lives by improving processes and outcomes.
• Succeed as one by working together toward a common purpose.

If you're passionate about investigations, healthcare compliance, and protecting patients while strengthening organizational integrity, we encourage you to apply.

Acadia Healthcare is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

AHCORP

LI-TB1

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.