Credentialing Professional

Humana Inc; Madison (WI); Remote; USD 59,000 - 70,000; Full time

Job summary

Humana Inc. is seeking a credentialing specialist to manage initial and ongoing credentialing for providers, ensuring NCQA, DHS, CMS compliance, and accurate records.

You will coordinate with network teams and audits, reporting to the Credentialing Supervisor. This role requires an associate degree or a Certified Provider Credentialing Specialist certification, 3+ years in credentialing, and proficiency with Adobe and Microsoft.

Qualifications

• Associates degree or Certified Provider Credentialing Specialist certification.
• 3+ years of credentialing and recredentialing experience.
• 2 years of experience with Adobe and Microsoft applications.
• 1 year of experience with audit preparation, file reviews, and identifying documentation deficiencies.
• Understanding of NCQA requirements, DHS and CMS regulations.
• Work between 8:30-5:00pm CST, Monday through Friday.

Responsibilities

• Credentialing Operations: Performing initial and recredentialing for practitioners and organizational providers following established requirements.
• Compliance and Regulatory Oversight: Ensure credentialing activities meet NCQA, state Medicaid, DHS, CMS and internal policy requirements.
• Quality and Auditing: Maintain complete, accurate credentialing records and support audits and file reviews.
• Provider Data and Network Integrity: Maintain accurate provider records, monitor ongoing credentialing requirements, and coordinate provider and practitioner status changes with appropriate departments.
• Workflows: Monitor credentialing turnaround time, resolve discrepancies, and contribute to process improvement.
• Provider and Internal Department Coordination: Colloborate with network development, provider relations, contracting, compliance and external credentialing vendors to resolve discrepancies to ensure providers meet participation requirements.

Skills

Credentialing

Recredentialing

NCQA knowledge

Audit readiness

Document management

Compliance

Education

Associates degree

Certified Provider Credentialing Specialist certification

Tools

Adobe

Microsoft Office

Job description

Become a part of our caring community

If you're someone who loves details, organization, and making sure everything is just right, this could be the role for you! You will keep our provider network running smoothly. You will manage credentialing and recredentialing, maintain accurate provider records, support compliance and audits, and improve the way we work. Reporting to the Credentialing Supervisor, you will be a part of a dynamic team supporting the WI Medicaid Market.

Main Responsibilities:

• Credentialing Operations: Performing initial and recredentialing for practitioners and organizational providers following established requirements.

• Compliance and Regulatory Oversight: Ensure credentialing activities meet NCQA, state Medicaid, DHS, CMS and internal policy requirements.

• Quality and Auditing: Maintain complete, accurate credentialing records and support audits and file reviews.

• Provider Data and Network Integrity: Maintain accurate provider records, monitor ongoing credentialing requirements, and coordinate provider and practitioner status changes with appropriate departments.

• Workflows: Monitor credentialing turnaround time, resolve discrepancies, and contribute to process improvement.

• Provider and Internal Department Coordination: Colloborate with network development, provider relations, contracting, compliance and external credentialing vendors to resolve discrepancies to ensure providers meet participation requirements.

Use your skills to make an impact

Required Qualifications

• Associates degree or have a Certified Provider Credentialing Specialist certification

• 3 or more years of experience in credentialing and recredentialing

• 2 years of experience working in Adobe and Microsoft applications

• 1 year of experience with audit preparation, file reviews, and identifying documentation deficiencies

• Understanding of NCQA requirements, DHS and CMS regulations

• Work between 8:30-5:00pm CST, Monday through Friday

Preferred Qualifications

• Bachelor's Degree in Business or a related field

• Reside in WI

• Knowledge of state regulations on compliance in the insurance industry

• Managed Care Organization experience

• Advanced experience working with NCQA standards

• Experience working with governmental agencies

Additional Information

• Workstyle: Home

• Work Days/Hours: Monday – Friday, 8:30 am – 5:00 pm Central Standard Time (CST)

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$58,700 - $70,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.