Creative Solutions Expert

Capgemini; United States; Hybrid; USD 87,300 - 184,500; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

Retirement savings plans

Life and disability insurance

Job summary

A global consulting firm is seeking a Creative Operations expert to drive data-driven marketing services. The role requires extensive experience in content operations and consultative sales, focusing on building relationships and delivering innovative solutions. Responsibilities include developing growth plans, collaborating with teams, and influencing client objectives through strategic insights. Candidates should possess strong analytical skills, attention to detail, and the ability to manage multiple projects in dynamic environments.

Qualifications

• 8–12 years of experience in content operations, advertising, or marketing.
• Experience in consultative sales and agency leadership roles.
• Strong analytical skills and attention to detail.

Responsibilities

• Build trusted relationships with client partners.
• Develop account growth plans aligned to client objectives.
• Collaborate across AI and delivery teams.

Skills

Content operations

Consultative sales

AI-enabled tools

Strategic storytelling

Relationship building

Education

8–12 years of experience in marketing or related field

Tools

AI content creation tools

Analytics software

Job description

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Description

Capgemini’s Connected Marketing Operations team delivers frictionless, digitally augmented, data-driven marketing services that drives a more agile connections and seamless experience with customers. This is critical in transforming your business, shaping new consumer values, and driving sales. Our next-generation digital marketing solutions leverage innovative marketing technologies to enrich brand’s digital strategy with relevant insights and data, maximize campaign and channel reach, and drive operational excellence and efficiency across the marketing organization.

We are looking for a highly experienced Creative Operations expert serves as a strategic partner to clients, helping connect client business and marketing objectives to the right mix of Connected Creative Solutions offerings, where we’re AI led. This role operates at the intersection of strategy, storytelling, and consultative selling, bringing together insights to unlock growth opportunities and deliver meaningful value.

Key Responsibilities / Accountabilities

• Build trusted relationships with client partners and sales, establishing credibility as a strategic advisor and consultative sales partner
• Develop account growth plans aligned to client business and marketing objectives, agency strategy, and Connected Creative Solutions opportunities.
• Lead strategic agency and client conversations that connect our offerings to client objectives and business value
• Collaborate across internal AI, delivery, and strategy teams to identify, shape, and support cohesive sales opportunities
• Create and deliver compelling sales narratives and materials, including planning documents and business reviews that clearly articulate the value of our Creative AI automation offerings.
• Provide thought leadership and identify opportunities to grow business and service clients
• Responsible for fostering cross-agency communication and partnerships and contributing to new business pitches
• Influence internal leaders and manage direct reports with a strong contribution to the agency's forward vision

Qualifications (Education/Experience/Certification)

• 8–12 years of experience in content operations, advertising, marketing, or a related field, with a background in consultative sales, agency leadership, or client-facing roles.
• Implementation experience with AI-enabled tools for content creation and personalization at enterprise scale
• Proven hands-on experience applying AI to content workflows: prompt engineering, templating, variant generation, and guardrail personalization.
• Familiarity with multimodal AI (text, image, video)
• Demonstrated experience partnering with agency teams and navigating complex, matrixed organizations
• Proven ability to connect creative solutions to broader client business and marketing objectives through strategic storytelling and consultative selling
• Breadth of experience across media and marketing channels, which may include identity and data-driven solutions, programmatic media, retail media, and traditional media.
• Strong communication, presentation, and relationship-building skills, with the ability to influence collaborators without direct authority.
• Demonstrated strong analytical skills are required
• Strong collaborator with a demonstrated ability to lead cross functional teams
• Proven ability to effectively manage multiple projects in a dynamic environment
• Exceptional attention to detail
• Disciplined and professional work ethic
• Respect and empathy for team members
• Ability to work under pressure
• Excellent written, oral, and interpersonal communication skills
• Ability to coordinate and support multiple stakeholders
• Ability to set priorities and be flexible in dynamic environment
• Cultural sensitivity and ability to work internationally
• Strong relationship building, communication, and influencing skills
• Should be committed and focused to succeed under challenging work environment

The base compensation range for this role in the posted location is: $87,300- $184,500. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.