Creative Repair & Restoration Technician

Surface Experts North Fort Worth; Hartford (CT); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

Job summary

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like floors, countertops, bathtubs, cabinets, appliances, furniture and more. We pride ourselves on fast service and a friendly, professional atmosphere on jobsites and in our support center.

We combine traditional craftsmanship with new technology to deliver durable repairs with a smile. Our mission is to develop outstanding teams by investing in strong relationships and solving customers’

Qualifications

• Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
• A background in handyman or facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
• Ability to carry 25-50+ pounds of equipment & supplies in and out of large construction sites and apartment complexes

Responsibilities

• Complete 1 to 4+ or more creative repairs on-site each day.
• Perform work on-location while displaying good customer service and communication.
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool.
• Learn and integrate our one-of-a-kind 5-step process into your creative routine.

Skills

Manual labor

Color matching

Handyman skills

Heavy lifting

Job description

Responsive recruiter

Benefits

• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
  

Do you have a background repairing, restoring or refinishing things that need to be color-matched? Do you have creative or artistic hobbies? If yes, you might be the perfect Surface Experts Technician! We are looking for experienced technicians who take pride in their crafts and enjoy solving problems for their customers. Our technicians are part handyman, part artist, and they thrive on doing great work.

We Offer

• Base Salary + Bonus Opportunity: Performance-based commissions
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions
  

Duties

In the Field Daily

• Complete 1 to 4+ or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
  

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue
  

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents – each repair requires a unique solution
  

Calling all artistic types! Technicians with backgrounds in painting, cabinetry, woodworking, sculpting, and drawing can excel at Surface Experts. Your talent with color matching and patterns is vital for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

Qualifications

• Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
• A background in handyman or facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
• Ability to carry 25-50+ pounds of equipment & supplies in and out of large construction sites and apartment complexes
  

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
  

VALUES

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants
    

Compensation: $25.00 - $35.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in landfills.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.