Creative Program Manager, Global Brand Studio

Amazon; Bellevue (WA); On-site; USD 82,700 - 129,800; Full time

Job summary

Amazon Transportation's Creative Garage seeks a capable Creative Program Manager to drive day-to-day execution of high-profile creative projects across multiple channels. You will manage complex, cross-functional initiatives, coordinate with partners, and ensure on-time, on-budget delivery while improving studio efficiency.

You will partner with the Creative Garage and other teams to align projects with customer experience goals and business outcomes, using agile and kanban principles to

Qualifications

• 5+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel (Pivot Tables, VLOOKUPs) and SQL knowledge.
• Experience using data and metrics to drive improvements.
• Cross-functional collaboration across tech and non-tech teams.
• Knowledge of creative and brand development processes.
• High attention to detail with multiple priorities.
• Experience with cross-channel deliverables (photo, video, digital, social, print, OOH).

Responsibilities

• Triage and traffic all new creative requests submitted to the studio with clear ownership.
• Project manage creative development end-to-end across mediums, on-time and within budget.
• Build and manage workback schedules; include buffers and dependencies.
• Hold team and partners accountable to timelines and budgets.
• Apply Agile, Lean, Kanban and CIP to improve productivity and throughput.
• Identify tools and process innovations to improve efficiency and output.
• Educate partners on studio processes and SLAs; consult on solutions.
• Anticipate bottlenecks, escalate when needed, balance business needs and constraints.
• Present studio work and updates to stakeholders and leadership.
• Build trust and credibility with team members and partners.
• Manage post-launch support plans and drive system quality improvements.
• Promote transparency and community within the team.

Skills

Program management

Process improvement

Excel

SQL

Data analytics

Cross-functional collaboration

Brand development

Attention to detail

Cross-channel delivery

PM software

Tools

PM software

Job description

Amazon Transportation's Creative Garage seeks a capable Creative Program Manager to drive day-to-day execution of high-profile creative projects across multiple channels. You will manage complex, cross-functional initiatives, coordinate with partners, and ensure on-time, on-budget delivery while improving studio efficiency.

You will partner with the Creative Garage and other teams to align projects with customer experience goals and business outcomes, using agile and kanban principles to